Scrum Master
Qode · Hanoi
About us
CoderPush is a remote-first technology company that partners with startups and global businesses to build scalable, high-quality software products. We focus on long-term collaboration, clear communication, and delivering real impact through strong engineering and product thinking.
Please find more at: https://coderpush.com/
About the Role
We are looking for an experienced Scrum Master who can independently guide agile teams through the full delivery lifecycle while acting as a trusted partner to both engineering and business stakeholders.
You will facilitate agile ceremonies, remove delivery blockers, coach teams on Scrum/Agile best practices, and ensure smooth collaboration between developers, project managers, business stakeholders, and clients across software projects. The role requires close collaboration with engineering teams to track progress, surface risks early, and keep delivery predictable and transparent.
What You Will Do
- Facilitate key Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
- Work closely with engineering teams and Project Managers to maintain clear priorities, realistic sprint commitments, and effective delivery planning.
- Track delivery progress and proactively identify risks, blockers, dependencies, and potential delays.
- Facilitate the resolution of impediments and coordinate with relevant teams or stakeholders when issues require cross-team support.
- Use relevant delivery metrics such as sprint predictability, cycle time, throughput, and blocker trends to identify improvement opportunities.
- Facilitate retrospectives and ensure agreed improvement actions are followed through and translated into measurable changes.
- Support healthy backlog management by ensuring priorities, dependencies, risks, and upcoming work are visible and understood by the team.
- Coordinate dependencies and ways of working across multiple delivery teams where required.
- Help teams strengthen ownership and self-management while maintaining appropriate delivery discipline.
- Communicate delivery status, risks, and trade-offs clearly to relevant stakeholders and escalate issues when necessary.
- Help protect sprint commitments from unmanaged scope changes and unplanned work.
- Maintain relevant Agile and delivery artefacts, including sprint plans, risk and dependency tracking, and retrospective actions.
What We Are Looking For
- 5+ years of experience working as a Scrum Master or in an Agile delivery role, with strong hands-on experience supporting software development teams.
- Experience facilitating Scrum for at least 2 software development teams/projects.
- Experience supporting multiple software teams, projects, or workstreams concurrently.
- Solid understanding of Agile frameworks (Scrum, Kanban) and when to apply each.
- Experience working directly with software development teams and participating in estimation, planning, and retrospective discussions.
- Sufficient technical understanding to follow engineering discussions and identify realistic delivery risks.
- Strong facilitation and conflict-resolution skills, with the confidence to coach both team members and stakeholders.
- Experience with Agile project management tools (e.g., Jira, Trello, Linear).
- Good communication and stakeholder management skills, comfortable working with both technical and non-technical audiences.
- Good English communication skills.
- Awareness of and commitment to information security, data confidentiality, and compliance with ISO 27001-aligned policies, including appropriate data handling, access control, incident reporting, and document management.
Nice to Have
- Certifications such as Certified ScrumMaster (CSM), PSM I/II, or SAFe Agilist.
- Experience in banking, fintech, securities, or enterprise software environments.
- Experience working in distributed/remote cross-functional teams.
- Familiarity with scaled Agile frameworks (SAFe, LeSS, Nexus) in multi-team environments.
- Experience contributing to organization-level Agile transformation or coaching initiatives.
What Makes You Successful in This Role
- Servant-leadership mindset with a strong sense of ownership over team health and delivery outcomes.
- Ability to balance process discipline with pragmatism and team autonomy.
- Comfortable facilitating discussions and resolving conflicts in ambiguous situations.
- Strong prioritization and escalation skills.
- Detail-focused, proactive, and coaching-oriented.
- Ability to build trust with both the delivery team and external stakeholders.
Success Metrics in the First 6 Months
- Establish a stable and effective Agile delivery rhythm with strong team participation and ownership.
- Improve sprint predictability, with committed vs. completed work trending toward 85%+ consistency, while maintaining realistic and sustainable commitments.
- Improve delivery flow through measurable progress in relevant indicators such as cycle time, throughput, and delivery predictability.
- Reduce recurring impediments by identifying root causes and driving improvement actions through to completion.
- Maintain a healthy, well-prioritized backlog with clear visibility of scope, dependencies, risks, and delivery status.
- Demonstrate consistent follow-through on retrospective actions, with visible improvements in how the team works over time.
- Strengthen team self-management and reduce dependency on the Scrum Master for routine coordination.
- Maintain positive team health and stakeholder satisfaction, with risks and delivery trade-offs communicated proactively and transparently.
👉 Our Benefit Packages:
- Compensation & Rewards: Competitive salary, negotiable for strong candidates, plus performance bonus, referral bonus, and transportation allowance.
- Leave & Well-being: 12 days of annual leave + 3 emergency leave days, with up to 22 days of leave from your 5th year.
- Working Arrangement: Hybrid, remote-friendly, and client-site when needed, depending on the project and team setup
- Equipment & Development: Laptop support, certification and training allowance, 50% sponsorship for AWS Certification Vouchers, and a clear career path with ongoing coaching.
- Culture & Ways of Working: Open, trust-based culture with no micromanagement and access to modern AI-powered tools.
- Team Engagement: Team building activities, company trips, and gifts for key occasions such as onboarding, holidays, and milestones.
Please note that the personal information provided in your application may be collected, stored, and processed by [Company Name] only for recruitment purposes, including reviewing your profile, contacting you during the hiring process, and assessing your suitability for relevant opportunities. If your application is not successful for the current position, we may retain your information for up to 12 months to consider you for future roles that may match your experience. Your data will only be kept for as long as necessary for recruitment purposes or as required by applicable laws and regulations. By submitting your application, you acknowledge that you have read and understood this notice and that the information provided is accurate and complete.