Relationship Manager ( UAE National ) - Business Banking Group

RAKBANK · United Arab Emirates

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To identify, market and book new liability/transaction business accounts along with ensuring robust portfolio growth.
To work closely with other units in order to maximize cross sell opportunities.
To meet the financial targets.
To ensure that clients conform to the Bank’s compliance criteria.
To effectively cross sell the entire range of Business banking and other products to business customers.
To ensure that processes/controls are adhered as per the Bank’s guidelines.

Handle service requirements of all clients under the team to ensure client expectations are met through coordination with respective service /Back office teams.
Ensure that clients conform to the bank’s compliance criteria. All SAS and Correspondent Bank queries are resolved in a timely manner as per department TAT.

Ensure that coordination with peers and support staff is effective.

Minimum Qualification:

University Degree.

UAE National
Over 5 years’ experience in Branch banking, Operations and Relationship Management or Customer Service preferably in a similar relationship management job.
In-depth knowledge of target market and their requirement in order to assist and guide team to acquire and maintain quality and profitable relationships.

To manage and grow a portfolio of Business Liability relationships by meeting or exceeding budgeted sales and service targets within acceptable risk standards (as detailed in the policy guidelines) through strong acquisition and relationship management skills and effective service delivery.

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