Hospitality Attendant | Columbia Hampton Inn

Shaner Hotels · Columbia

Apply on the company website

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
  • Handle guest complaints ensuring guest satisfaction. 
  • Maintains standards of quality and cleanliness throughout daily assignments. 
  • Observes all house and safety rules, food handling procedures, and security procedures. 
  • Assist with inventories as scheduled.
  • Follow maintenance program and cleaning schedule.
  • Other duties as assigned.
Responsibilities
Welcome, greet and interact with guests in the breakfast and lobby area.  Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.  
Qualifications
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele. 
  • Food safety certification preferred.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

The Hospitality Attendant/Breakfast Attendant is responsible for providing a welcoming and enjoyable breakfast experience for hotel guests. Responsibilities include setting up and maintaining the breakfast buffet, preparing and replenishing food and beverage items, ensuring food is presented attractively and served at proper temperatures, and maintaining cleanliness and organization in the breakfast area. The Breakfast Attendant monitors food supplies, follows all food safety and sanitation guidelines, assists guests with questions or requests, and ensures the breakfast area remains clean and inviting throughout service. The ideal candidate is friendly, energetic, dependable, and committed to providing exceptional hospitality while creating a positive start to each guest’s day.

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