Data Validation Analyst
ServiceTitan · Yerevan
What We’re Looking For:
We are seeking a detail-oriented and customer-focused Data Validation Analyst to join our team. The Data Validation Analyst will play a crucial role in ensuring the accuracy and integrity of data migrated from clients' previous software systems to FieldRoutes. This position involves collaborating closely with Implementation Specialists and our Data Integrity team to validate, audit, and address any issues encountered during the data migration process.
What You’ll Do:
- Work closely with Implementation Specialists and clients to review data in the FieldRoutes database post-migration.
- Conduct thorough audits of imported data to identify any discrepancies or errors.
- Document and report data issues to the Data Integrity team for resolution.
- Maintain clear and timely communication with clients regarding the status of their data validation process.
- Attend client meetings alongside Implementation Specialists to discuss data validation findings and address any concerns.
- Ensure accuracy and completeness of data validation requests submitted to the Data Integrity team.
- Juggle multiple projects simultaneously while adhering to deadlines and priorities.
- Provide ongoing support to clients during scheduled follow-up calls, addressing any outstanding data validation issues.
- Coach Implementation Specialists on best practices and tips & tricks.
What You’ll Need:
- EDUCATION: Bachelor’s degree required or equivalent combination of work experience and education.
- EXPERIENCE: 1+ years of project management
- Excellent communication skills, both verbal and written, with the ability to interact professionally with clients and internal teams.
- Strong analytical capabilities for advanced problem-solving
- Strong attention to detail and ability to identify data discrepancies.
- Ability to multitask and prioritize workload effectively in a fast-paced environment.
- Self-driven, results-oriented with a positive outlook and a focus on quality
- Basic knowledge of Microsoft Office: Word, Excel
- Experience working with JIRA and Salesforce.com preferred, but not required
- Experience in Project Management
- Quick learner and willing to be flexible
When you will work: Mon-Fri 5Pm - 2Am (Armenia)
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.