Telecom Network Technician II

Syracuse City School District · Syracuse · $36.21/hr (stated in the posting)

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ABOUT OUR DISTRICT

The Syracuse City School District is On the Rise! We are undergoing a new phase of innovation and transformation with the goal of ensuring that all students graduate high school with the skills needed to be ready for college and career. For Syracuse, all means all. The School Board and Syracuse community have charged the Superintendent with improving student achievement, and she is seeking a dedicated and diverse team of educators to partner with her in moving the district toward its goals.

The Syracuse City School District represents 35 schools and programs, including 6 high schools, 6 middle schools, 6 K-8 schools, 13 elementary schools, and 4 alternative education programs, serving approximately 19,000 students Pre-K–12. Of these students, 82.3% qualify for free or reduced-price lunch, 20.1% are served by the Office of Special Education, and 83% are students of color.

Location: Office of Information Technology 

DISTINGUISHING FEATURES OF THE CLASS

This work involves responsibility for performing skilled technical work in the maintenance and repair of a telecommunications network system within the Syracuse City School District. Under general supervision of the Director of Infrastructure Services, an employee in this class plans and manages large-scale installations of telecommunication equipment, isolates and repairs a failing element of a specific telecommunications unit of line. Employees are also responsible for monitoring the network for problems of response time and for the installation of the network equipment. The position also requires an employee to confer with vendor representatives, system programmers, and console operators. This class differs from that of an entry-level Telecommunications Network Technician by the more difficult and complex tasks of planning and managing installation projects. Supervision is not typically performed by an employee in this class, however the incumbent may advise a lower-level technician on equipment repair and troubleshooting. Does related work as required.

TYPICAL WORK ACTIVITIES

• Plans and manages large-scale installations of telecommunication equipment for supervisor approval. 

• Maintains, installs, and repairs phones, network switches, physical network, cameras, intrusion alarm systems, and card access systems.

• Monitors and controls the network for problems of response time and initiates necessary corrective action.

• Confers with users, technical staff and vender representatives to identify network problems, order replacement parts and supplies, and expedite repairs.

• Advises lower-level technicians on equipment repair and troubleshooting.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

• Thorough knowledge of the principles of electronic technology as applied to trouble shooting procedure and preventive maintenance.

• Good knowledge of the concepts, use and abilities of a computer system inclusive of telephone data line characteristics both dedicated and dial.

• Ability to plan and manage large-scale installation projects.

• Ability to judge facts and circumstances choosing correctly between several alternatives. 

• Ability to relate well to both system users and technical people.

• Ability to constructively advise a lower-level technician on equipment repair and troubleshooting.

• Ability to climb ladders up to 12 feet.

• Ability to work well with others.

MINIMUM QUALIFICATIONS

Promotional:

One (1) year of permanent competitive class status in the title of Telecommunications Network Technician I.

Open Competitive:

1. Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associate’s Degree or higher in Computer Science, Networking or a closely related field and one (1) year of full-time work experience, or its part-time equivalent in the field of electronic telecommunication systems repair or maintenance; or

2. Three (3) years of full-time work experience, or its part-time equivalent, in the field of electronic telecommunication systems repair or maintenance; or,

3. An equivalent combination of training and experience as defined by the limits of (A) and (B).

NOTE:

Successful completion of training in Electronics, Electronic Technology or a closely related field at a regionally accredited or New York State registered college or technical or trade school may be substituted for the required work experience on a year-for-year basis.

WORKING HOURS: This position will work 40 hours per week, 12 months per year. This position is full-time. This position is non-exempt.

SALARY:   The current starting salary for this position is $36.21 per hour per the Unit 6 contract.  

QUALIFICATIONS:

• This position will be hired provisionally. All candidates must meet the minimum qualifications on the Onondaga County Civil Service job description for this title. When the exam for this title is offered, the successful candidate must pass the exam and be reachable on the resulting eligibility list, in order to be retained.

• The successful candidate will be required to pass a fingerprint-based background check, at the cost of $107.50 to the candidate.

• City Residents are encouraged to apply!

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