Market Operator Intern
IKEA · Shenzhen
Company descriptionCompany Description
The IKEA brand is one of the world's most successful home furnishing brands. We are a value-driven company with a passion for creating a better everyday life for the many people. We believe that your values and potential are more important than what your CV says. At IKEA, you will have opportunities to learn, grow, and contribute to meaningful business development.
About the Team
Market Operator belongs to the IKEA Components Market organization. The Market team's mission is to improve and develop Home Furnishing Suppliers' component purchasing performance while securing an efficient and professional partnership with IKEA suppliers and stakeholders.
Job description
As a Market Operator Intern, you will support daily market operations and collaborate with Home Furnishing Suppliers (HFS), IKEA Purchasing, and internal stakeholders to ensure smooth business operations. You will contribute to operational excellence through effective communication, coordination, and service-oriented support.
Key Responsibilities
- Support Home Furnishing Suppliers (HFS) buyers in daily operational activities.
- Assist with order handling and ensure accurate and timely system updates.
- Cooperate with internal stakeholders, including Supply Planners, Packaging Planners, Transport, and Warehouse teams, to maintain business continuity and secure daily operations.
- Collect and share relevant market information to support operational performance and decision-making.
- Prepare customs clearance documentation based on established templates and supplier requests.
- Follow up on operational issues and proactively coordinate solutions with relevant stakeholders.
- Ensure timely communication and escalation when necessary.
Contribute to a service-minded and customer-focused way of working.
Qualification
We believe you are:
- Well-organized, structured, and able to prioritize tasks effectively.
- A clear and confident communicator with good interpersonal skills.
- Service-minded and customer-focused.
- Comfortable working in a fast-paced environment with a strong sense of urgency.
- Proactive in problem-solving and able to build trustful relationships with stakeholders.
- Flexible and adaptable when business needs change.
- Passionate about teamwork and delivering high-quality support.
- Able to communicate effectively in English, both written and spoken.
Qualifications
- Current university student
- Available to work from November 2026 to August 2027.
- Available to work at least 4 days per week.
- Proficient in Microsoft Office applications, especially Excel.
- Previous internship or customer service experience is a plus.
What You'll Gain
- Hands-on experience in supply chain and market operations within a global organization.
- Exposure to cross-functional collaboration and stakeholder management.
- Opportunities to develop communication, problem-solving, and operational coordination skills.
- A dynamic and international working environment that supports learning and personal growth.
We believe you are:
- Well-organized, structured, and able to prioritize tasks effectively.
- A clear and confident communicator with good interpersonal skills.
- Service-minded and customer-focused.
- Comfortable working in a fast-paced environment with a strong sense of urgency.
- Proactive in problem-solving and able to build trustful relationships with stakeholders.
- Flexible and adaptable when business needs change.
- Passionate about teamwork and delivering high-quality support.
- Able to communicate effectively in English, both written and spoken.
Qualifications
- Current university student
- Available to work from November 2026 to August 2027.
- Available to work at least 4 days per week.
- Proficient in Microsoft Office applications, especially Excel.
- Previous internship or customer service experience is a plus.
What You'll Gain
- Hands-on experience in supply chain and market operations within a global organization.
- Exposure to cross-functional collaboration and stakeholder management.
- Opportunities to develop communication, problem-solving, and operational coordination skills.
- A dynamic and international working environment that supports learning and personal growth.