Release Manager
Scotiabank · Toronto
Requisition ID: 276663
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
We are seeking a Release Manager to plan, coordinate, govern, and oversee software and infrastructure releases across enterprise Identity and Access Management platforms and services. This role ensures that changes are delivered safely, efficiently, and in alignment with enterprise standards while minimizing operational risk and business disruption.
You will serve as the central coordination point across Engineering, Operations, Architecture, Quality Assurance, Project Delivery, Application Support, Change Management, and third-party vendors for new capabilities, software currency work, remediation activities, and production deployments.
Is this role right for you? In this role, you will:
Release Planning & Coordination
- Own and maintain the integrated release calendar across IAM platforms and services.
- Plan and coordinate production, maintenance, hotfix, emergency, and software currency releases.
- Facilitate release readiness reviews and Go/No-Go decision meetings.
- Identify and manage cross-team dependencies, scheduling conflicts, delivery constraints, and implementation sequencing.
- Coordinate deployment activities across technology teams, project teams, service owners, and vendors.
Change & Production Governance
- Ensure releases align with enterprise Change Management standards and required approvals.
- Validate change records, implementation plans, rollback procedures, testing evidence, risk mitigations, schedules, and approvals.
- Coordinate Change Advisory Board (CAB) and release governance activities where required.
- Monitor production changes for adherence to release processes, controls, and documentation expectations.
- Support timely closure of release-related audit, risk, and compliance findings.
Jira & Delivery Management
- Govern consistent use of Jira releases, epics, stories, and work-tracking standards.
- Ensure release scope, ownership, dependencies, status, and outcomes are accurate and traceable.
- Provide transparent reporting for planned, in-flight, completed, delayed, and failed releases.
- Partner with delivery leads to improve backlog readiness and release forecasting.
Quality, Risk & Operational Readiness
- Coordinate testing activities with QA, engineering, security, and application teams.
- Verify that release readiness criteria and the agreed Definition of Done are met.
- Confirm completion of regression, integration, security, performance, and operational validation as applicable.
- Ensure rollback, recovery, contingency, monitoring, support coverage, and communication plans are documented and executable.
- Identify release risks and service-impact concerns, assign mitigation actions, and escalate material issues.
- Facilitate post-implementation reviews for failed, unauthorized, or high-risk changes and track corrective actions.
Continuous Improvement
- Define and continuously improve release management processes, standards, templates, and procedures.
- Promote deployment automation, CI/CD controls, and repeatable release practices where appropriate.
- Develop release KPIs, dashboards, and trend reporting to identify improvement opportunities.
- Improve release predictability, schedule adherence, deployment quality, traceability, and cycle time.
- Have five or more years of experience in Release Management, Change Management, Project Delivery, DevOps, or IT Operations.
- Have experience coordinating complex releases across multiple applications, platforms, teams, or vendors.
- Have experience supporting enterprise production environments and regulated change controls.
- Have working knowledge of Jira, Agile delivery practices, SDLC, DevOps, ITIL Change and Release Management, CI/CD concepts, incident management, and production support.
- Have strong stakeholder management, facilitation, risk assessment, decision-making, planning, and written communication skills.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
- Five or more years of experience in Release Management, Change Management, Project Delivery, DevOps, or IT Operations.
- Experience coordinating complex releases across multiple applications, platforms, teams, or vendors.
- Experience supporting enterprise production environments and regulated change controls.
- Working knowledge of Jira, Agile delivery practices, SDLC, DevOps, ITIL Change and Release Management, CI/CD concepts, incident management, and production support.
- Strong stakeholder management, facilitation, risk assessment, decision-making, planning, and written communication skills.
Nice to Have
- ITIL certification.
- PMP, Agile, Scrum, SAFe, or related delivery certification.
- Experience within Identity and Access Management (IAM).
- Experience with SailPoint IdentityIQ, Microsoft Entra ID, Privileged Access Management, authentication, or related identity platforms.
- Experience in a regulated financial services environment.
Success Measures
- Release and change success rates, with reduced release-related production incidents.
- Release schedule adherence and deployment lead time.
- Change governance compliance and audit-ready traceability.
- Jira data quality, release transparency, and stakeholder satisfaction
What's in it for you?
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
- Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.