Senior Application Enginner-I
ZEISS · Shanghai
The Application Engineer is responsible for supporting pre-sales, product marketing activities in field, and application issues at wafer Fab customers in China for ZEISS SMT products.
Through pre-sales and marketing activities, promote products, new features, support new product introduction and sales in the region. By closely working with customer, understand in-depth customer needs, solving application problems, helps HQ R&D to address customer demands in new product/feature R&D.
He / she is expected to be a role-model and drive a performance and customer-oriented culture within Carl Zeiss SMT organization.
Pre-Sales
- Support sales and pre-sales activities including spec negotiations, product roadmap plan, and product demo to meet customer’s specifications together with related marketing / technical expertise in team.
- Establish and facilitate positive interaction and relationship with customer through regular follow-up meetings
- Liaise and leverage customer requests and specifications internally
Application
- Respond to customer or field inquiries, work with a cross-functional team of HQ Application team, Product Managers to resolve technical issues and projects
- Self-motivate and encourage growth and development of application knowledge.
- Generate application report and arrange needed activities to sales directors and HQ product managers
- Build up strong connection and relationship with customer counterpart, collect information and customer needs.
- Work with teams across organization including sales and marketing department, the engineering department, product management, and Business Development executives.
Product Marketing
- Support SMT marketing activities with tradeshows, conferences, roadmap meetings while making sure all the marketing activities can meet ZEISS SMT corporate branding.
- Understand and analyze customer and competitor’s product and strategy and facilitate strategic discussion.
- Provide market research data to determine product potential candidate and using market intelligence by collecting and analyzing to gain valuable insight
Education
Master’s degree and above from “211” university, majored in Engineering of Physics, Chemistry, Material Science, and Optics related field.
Experience
Minimum 2 years application / process engineering experience in Semiconductor related field, familiar with wafer fab process.
Candidates with experience in metrology, YE, etching or lithography are preferred.
Candidates with experience in SEM or FIB-SEM are preferred.
Good manner of English in reading, writing and speaking.
Other
Strong logical thinking and problem-solving skill Working under pressure and great attention to details Team player and excellent communication skills cross functions and region
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