L'Avenue Assistant General Manager
Saks · New York City · $70,915–$88,644 (stated in the posting)
WHO WE ARE:
Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
Job Description:
The Restaurant Manager champions the operational and cultural excellence of ELG Restaurants. In this role, you will lead by example, maximizing the unique talents of your team, upholding luxury hospitality standards, and executing key culinary and business initiatives. You are responsible for driving daily profitability, fostering a high-performance culture, and ensuring every guest enjoys an exceptional dining experience.
Key Responsibilities
Restaurant Strategy & Administration
- Standards & Compliance: Oversees the flawless execution of quality, ambiance, and cleanliness across all dining rooms and kitchens, ensuring strict adherence to Health and Safety standards.
- Performance Metrics: Drives the restaurant team to consistently achieve and maintain a 90% score or better on seasonal secret shop reports and health sanitation evaluations.
- Financial Management: Reviews preliminary profit and loss (P&L) reports, manages inventory counts, processes batch invoices, and assists with month-end forecasting to protect the bottom line.
- Strategic Planning: Maintains accurate documentation to project, finalize, and achieve seasonal profit plans.
- Cross-Functional Partnership: Collaborates with the General Restaurant Manager and Executive Chef to address daily operational needs and support specialized promotional events.
Associate Development & Culture
- Talent Leadership: Oversees restaurant Associates in their daily responsibilities, driving a hospitality-first mindset on the floor.
- Coaching & Counseling: Acts as the primary mentor for direct reports, providing consistent feedback, career development, and conflict resolution.
- Performance Management: Enforces Saks Global policies and procedures uniformly, delivering disciplinary action and performance improvement plans when necessary.
- HR Liaison: Works closely with People Business Partners (PBPs) on strategic talent initiatives, including onboarding, training, payroll accuracy, and benefits administration.
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Salary Range $70,915 - $88,644*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.