L'Avenue Restaurant Manager
Saks · New York City · $66,300–$73,260 (stated in the posting)
WHO WE ARE:
Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
Job Description:
WHO WE ARE:
Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world’s most esteemed brands, cutting-edge technology and the industry’s most comprehensive luxury customer data, Saks Global is shaping the future of retail.
YOU WILL BE:
The Restaurant Assistant Manager champions operational excellence across Saks Global Restaurants. By leveraging team members' unique strengths, maintaining pristine brand standards, and executing key culinary and service initiatives, you will play a pivotal role in delivering an exceptional hospitality experience. You are the bridge between strategy and floor execution, ensuring both guest satisfaction and business profitability.
WHAT YOU WILL DO:
Restaurant Strategy & Administration
Quality & Cleanliness: Oversees the maintenance of premium quality, ambiance, and immaculate cleanliness across all dining rooms and kitchens.
Health & Safety: Enforces strict adherence to local Health and Safety standards and Saks Global policies in all work areas.
Financial & Performance Metrics: Drives the restaurant team to achieve and maintain a 90% score or better on seasonal secret shop reports and health sanitation evaluations.
Fiscal Management: Manages inventory counts, processes batch invoices, assists with month-end forecasts, and reviews preliminary profit and loss (P&L) reports against the bottom line.
Operational Continuity: Maintains accurate administrative paperwork and POS reports; partners closely with the General Restaurant Manager and Executive Chef to support overall business needs.
Event Execution: Coordinates and supports special promotions, private bookings, and seasonal events.
Associate Development & Leadership
Team Leadership: Oversees restaurant Associates in completing daily tasks, maintaining a high-energy and service-oriented floor presence.
Coaching & Culture: Responsible for mentoring, coaching, and counseling direct reports while fostering a collaborative, "win together" team culture.
Performance Management: Provides constructive feedback, handles conflict resolution, and administers disciplinary action for Associates when necessary.
HR & TA: Works closely with People Business Partners (PBPs) on matters relevant to restaurant staff, including onboarding, ongoing training, payroll, and benefits.
Communication & Collaboration
Leadership Alignment: Communicates daily with the General Restaurant Manager and Executive Chef(s) regarding scheduling, financial performance, upcoming events, and employee relations.
Cross-Functional Networking: Participates in weekly department manager meetings and relays relevant restaurant news to other business units.
Team Briefings: Cascades pertinent corporate updates, operational changes, and daily goals to the restaurant frontline staff.
WHAT YOU WILL BRING:
2–4 years of relevant restaurant management or hospitality leadership experience.
4-year degree preferred, or equivalent career experience.
Leadership Style: A proven history of leading, motivating, and coaching diverse teams to achieve high-performance objectives.
Communication: Exceptional oral and written communication skills with the ability to interface with corporate partners, culinary leaders, and guests alike.
Attributes: Highly motivated, results-driven, strong attention to detail, and exceptional problem-solving skills under pressure.
Tech Savvy: Basic proficiency with MS Office Product Suite, Google Workspace, and modern POS/inventory systems.
Physical Demands: Role requires extended periods of standing, bending, climbing stairs, and the ability to lift and carry up to 35 pounds.
Flexibility: Must be willing to work a flexible schedule based on luxury retail and hospitality business needs, which will include evenings, weekends, and holidays.
YOUR LIFE AND CAREER AT SAKS GLOBAL:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
- Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
- An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.
Salary Range $66,300 - $73,260*
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
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