Agency of Choice Specialist (Program Analyst 2)

State of Oregon · Salem · $5,458–$8,352/month (stated in the posting)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Are you passionate about ensuring that individuals with intellectual and developmental disabilities are well served? Do you have experience working in developmental disability services including adult/child foster homes? Has your background provided you with experience interpreting rules and policy, conducting training, developing curriculum, conducting reviews, conducting quality improvement activities, and using critical thinking and analytical skills? Then, we want to hear from you!

We are seeking an Agency of Choice Specialist (Program Analyst 2) to join our Office of Developmental Disabilities Services (ODDS), Licensing Unit Team.

Note: A cover letter is required, (please limit it to only two pages.) Failure to submit the required cover letter will result in disqualification of your application.

To review the full list of duties and responsibilities, please click here to view the Position Description (PD).

Summary of Duties

The Office of Developmental Disabilities Services (ODDS) is an office within the Oregon Department of Human Services (ODHS). ODDS provides new opportunities to link services for the growing number of Oregonians who have intellectual or other developmental disabilities. The goal of ODDS is to help individuals with intellectual or other developmental disabilities remain as independent as possible. Programs include employment, residential services, services coordination, program development, licensing and quality of care initiatives. Over 31,000 Oregonians are receiving one or more of these services in various programs located throughout the State.

The Office of Developmental Disabilities Services (ODDS), Licensing Unit, oversees a statewide program responsible for licensing and the quality of care in programs serving individuals with intellectual/developmental disabilities this includes the licensing of adult and child foster homes, and 24-hour residential facilities. It oversees and is responsible for the Medicaid agency certification of agencies and the endorsement of 24-Hour Residential programs, Supported Living programs, Employment programs and Professional Behavior Support Services. It also certifies Support Service Brokerages throughout the state. Through licensing and certification, the ODDS Licensing team ensures that providers of services comply with requirements for federal and state reimbursement. The ODDS Licensing team conducts complaint investigations and determines necessary corrective action up to and including civil penalties or revocation of a license or certificate.

As an Agency of Choice Specialist, you will be responsible for evaluating and analyzing workforce capacity trends to ensure the individual receiving DD Services is at the center of the decision-making process regarding the services they need why preventing or mitigating disruptions to support and services. Through collaboration with individuals, providers, interagency units, the Agency with Choice Specialist will collaborate to assist with contracts with agencies, help with program development, technical assistance, and training to maintain standards related to the OARs and provide quality assurance reviews.

This includes: 

• Evaluating licensing processes to help create streamline processes.
• Making licensing decisions regarding adult foster homes for adults with developmental disabilities.
• Issuing notices of corrective action and following up on corrective actions/sanctions.
• Training, and other material development for ODDS licensing and Providers.
• Giving consultative advice and recommendations, both oral and written on Department policy; and on the programmatic and management aspects of licensing.
• Adapting existing or creating new procedures to solve program issues.
• Ensuring that the process of licensure is timely and consistent with Oregon statute and rule.

Minimum Qualifications

Any combination of experience or education equivalent to five years of experience coordinating or administering a program related to health, human, social and/or disability services.

Education in Business or Public Administration, Behavioral or Social Sciences, health or human services, or similar related degree will substitute for experience based on the following:

• An associate degree in any of the listed areas substitutes for 18 months of experience.
• A bachelor's degree in any of the listed areas substitutes for three (3) years of experience.
• A master's degree in any of the listed areas substitutes for four (4) years of experience.
• A doctorate degree in any of the listed areas substitutes for five (5) years of experience.

Essential Attributes 

We are looking for candidates with:

• Experience working in developmental disability services.
• Experience using time management, organization, and prioritization skills to track and complete tasks.
• Experience communicating clearly and cross culturally in writing, directly, or virtually including public relations and public speaking.
• Experience developing policies, procedures, training materials, guidance documents, and other resources to support internal and external partners.
• Experience interpreting rules and policy, providing advice, conducting reviews, and conducting quality improvement activities.
• Experience using critical thinking and analytical skills including using sound judgement to identify successful solutions to problems.

Attention all candidates! A cover letter is required, (please limit it to only two pages.) Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history. Failure to submit the required cover letter will result in disqualification of your application.

• Please upload a resume or complete the work history profile. Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range during the Equal Pay Assessment (previously known as Pay Equity Assessment). If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
• The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application, be sure to respond to the two questionnaires relating to public records requests and veterans’ preference. These questions are necessary to complete the application process.

Working Conditions 

• Your typical work schedule will be Monday – Friday, 8:00 a.m. – 5:00 p.m. Pacific Standard Time (PST).
• This position is eligible for a hybrid work format. However, during the initial training period, you may be required to report to the Salem office to attend meetings and training sessions based on business needs.
• A plus is the location of our office in Salem. When you are in the office, there is free parking for staff and visitors. Also, there is access to a variety of food choices and other services within a short drive.
• This position is a mandatory reporter of suspected child abuse and/or neglect and will make appropriate referrals when this has been observed or reported.
• A flexible work schedule is available to ensure services are provided timely.
• You will have overnight travel, evening and/or weekend work one or more times each month. Occasionally you will need to be available for evening and weekend work.
• You will use a computer and an electronic calendar.
• Position requires excellent verbal and written communication skills including public relations, public speaking, training and curriculum development, quality assurance practices and ability to work with diverse populations

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits 

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference 

Veterans’ and Oregon National Guard preference:

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans, Disabled Veterans & Servicemember Preference Resources & Information.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill future vacancies in the same classification.
• The salary listed is the non-PERS qualifying salary range (AA-Rate). If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95% (AP-Rate). Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.

Contact Information 

We invite you to contact the ADA.DHS@dhsoha.state.or.us for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Dereen Jalal. If you contact the recruiter, please include the job requisition number: REQ-208130.
• Email: Dereen.Jalal@odhs.oregon.gov
• Phone (call or text): 503-910-7744

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