Customer Engineer Trainee, Thermal (Vietnam)
Vertiv · Hanoi
Vertiv seeks to attract the brightest and most talented minds in Asia. The program seeks to enhance our early talents by allowing them to build professional and technical expertise through best-in-class training, challenging projects, and mentoring from Vertiv leaders.
The Customer Engineering Training (CET) is a 12-month journey for aspiring Customer Engineers designed to equip recent graduates with technical skills, hands-on experience, and professional development. The twelve months integrate:
- On-the-job training (OJT) within functional teams
- Technical and product training across Vertiv’s portfolio
- Project-based learning aligned with real business needs
- Mentorship and coaching from experienced professionals
- Performance feedback to support growth and development
Upon successful completion, participants transition into a full-time Customer Engineer role, taking on responsibilities that reflect the skills and expertise gained during the training.
What To Expect
- Blended learning: Instructor-led sessions and self-paced modules
- Product and Service Training in Power, Thermal, and Monitoring systems
- Business-aligned project
- Regular progress check-ins and feedback
Qualifications:
- Recent graduate or entry-level candidate with at least tertiary education in fields like Electrical Engineering, Mechanical Engineering, Industrial Engineering and/or Mechatronic Engineering
- Keen interest in a career in the technology domain with basic understanding of hardware, software and network systems
- Excellent written and verbal communication skills in English
- Willingness to learn and adapt to new challenges in a dynamic environment
- Maximum 1 year work experience and able to commence in November 2026
The Customer Engineering Training is your opportunity to gain real-world experience, build in-demand skills, and start your career with purpose. If you're ready to learn, contribute, and grow with a global leader in digital infrastructure, we encourage you to apply.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength
VERTIV BEHAVIORS
• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com