Operations Engineer
Emerson · Cumbernauld
- Provide technical support for production builds, system configuration, testing activities, and Factory Acceptance Testing (FAT).
- Configure gas analyzers and associated systems to meet customer requirements and performance expectations.
- Conduct laboratory testing and validation activities to support product delivery, issue resolution, and continuous product improvement.
- Take ownership of complex technical challenges related to system integration, configuration, hardware, software, and measurement performance.
- Collaborate across electrical, mechanical, systems, and analytical disciplines to identify practical, effective, and customer-focused solutions.
- Partner with Technical Sales, Sales Order Engineering, Operations, Quality, Service, and other stakeholders to ensure successful project execution and customer satisfaction.
- Support a broad range of applications, including specialized measurement technologies and hazardous gas environments.
- Investigate escalated technical issues, perform root cause analysis, and recommend sustainable corrective actions.
- Provide post-sales technical support to customers and field service teams.
- Support both standard and engineered-to-order solutions throughout project execution and delivery.
- Identify trends and recurring issues from production, testing, and customer feedback to drive product, process, and operational improvements.
- Share technical expertise and contribute to team learning, knowledge transfer, and capability development initiatives.
- Follow applicable compliance requirements, quality standards, work procedures, and escalation processes.
- Undertake additional responsibilities aligned with business needs and individual capabilities.
- Practical knowledge of measurement instrumentation, analytical systems, process measurement technologies, or similar technical equipment.
- Experience working with gas analysis technologies, process industries, scientific instrumentation, or comparable technical environments.
- Hands-on experience configuring, testing, troubleshooting, maintaining, or validating analytical instruments and integrated systems.
- Understanding of the interaction between electrical, mechanical, controls, systems, and measurement-performance considerations.
- Ability to investigate technical issues systematically, identify root causes, and implement effective corrective actions.
- Strong written and verbal communication skills in English, with the ability to adapt technical information for different audiences.
- Proficiency with common digital workplace tools, including Microsoft Office applications.
- Ability to collaborate effectively with colleagues, customers, suppliers, and service partners.
- Commitment to safety, quality, integrity, compliance, and ethical business practices.
- An engineering or science qualification, apprenticeship, vocational credential, or equivalent knowledge gained through relevant practical experience.
- Experience supporting production, Factory Acceptance Testing, service operations, technical project execution, or customer delivery activities.
- Familiarity with gas chromatographs, gas analyzers, laser analyzers, or related process measurement technologies.
- Experience configuring complex or engineered-to-order systems based on customer specifications.
- Knowledge of applications within industries such as natural gas, chemicals, refining, power generation, food and beverage, aerosols, life sciences, or related markets.
- Experience supporting hazardous gas applications, specialist measurements, or advanced analyzer troubleshooting activities.
- Demonstrated involvement in root cause analysis, corrective action implementation, technical training, or continuous improvement initiatives.
- Experience collaborating across engineering, operations, quality, sales, and service teams within a multidisciplinary environment.
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We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
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If you are an Operations Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you in Cumbernauld. As an Operations Engineer within our Gas Analysis business, you will provide hands-on technical support across production, system configuration, testing, validation, and customer delivery. Working with colleagues from different disciplines, you will help ensure that gas analysis systems are correctly configured, perform reliably, and meet customer requirements. The role spans hardware and system configuration, measurement performance, troubleshooting, and post-sales support. You will have opportunities to solve varied technical challenges, share knowledge, and contribute to the continuous improvement of our products and processes.