Business Programs Manager
Expedia · London
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.
Do you want a highly impactful role within a team that is growing fast as part of the Commercial Operations & Partner Experience team within EG B2B?
The Manager Supply Business Program will be responsible for leading the commercial operationalization of key projects including end to end traveler experience related programs for our Demand Partners. You will represent the B2B business in EG‑wide initiatives, ensuring commercial requirements and impacts are identified and managed through to execution.
We are looking for a candidate with a ‘hands on’ attitude, willing to go deep in execution and operational matters, while maintaining an integrated and strategic overview.
This position will report to the Director, Supply Business Programs. The position will be based in London.
In this role, you will:
- Commercially lead the execution of key traveler experience and other related programs by working closely with the relevant teams/ stakeholders.
- Obtain buy-in & commitment from key stakeholders and various teams involved in execution, lead the delivery with relevant teams
- Drive overall program structure, progress tracking and reporting, in close collaboration with all relevant stakeholders (Commercial Teams, Product & Tech, Legal & Tax, Brands)
- Track KPIs to measure program success and impact on business performance.
- Promote an environment where teamwork (both within the team and across the organization), open communication, engagement, continuous improvement and diversity of thought are not only maintained but constantly improved.
- Other reasonable duties, as assigned.
Experience and Qualifications:
- 5+ years’ experience in strategy consulting and / or similar role in a leading technology company; MBA a plus
- Results-oriented, appetite for driving business impact
- Excellent problem solving and execution skills; willingness to dive into operational detail and drive tasks to completion
- Project management skills: Ability to plan, prioritize, manage multiple workstreams, track dependencies, deliverables, timelines
- Outstanding communication and influencing skills
- Able to work effectively in a complex, diverse, changing environment. Adapts well and is energized by change
- Works to understand both internal and external stakeholder needs and develops plans to meet them
- Strong teammate, ability to act as one team
Accommodation requests
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About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.