Switchboard Operator

WellSpan Health · Ephrata

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Unit/department/service line: Patient Access-Ephrata Community Hospital

Status: Part Time-24 Hours Weekly

Schedule: 9a-5p 2-week rotating schedule

Weekend Requirement:  Every other weekend

Holiday Requirement: Every other holiday

General Summary

Provides hospital telecommunication services through the operation of a telephone console and related communication equipment. Serves as a central communication hub for hospital operations by accurately and efficiently routing internal and external calls, facilitating communication between patients, visitors, and staff, and supporting emergency response procedures. Maintains communication systems, paging functions, and operational continuity while delivering professional and customer-focused service.

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