Product Management - Sr Advisor

Fiserv · Mexico City

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Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a Product Management - Sr Advisor do at Fiserv?

At Fiserv, this leader drives the evolution of the Issuer Solutions portfolio across North Latin America, connecting strategy, innovation, and execution to deliver sustainable growth. The role serves as a trusted business partner to regional leadership, translating market demands, client needs, and regulatory requirements into relevant and competitive solutions. This individual also strengthens Fiserv’s value proposition through results-driven decision-making, operational excellence, and a strong focus on customer experience. This role is critical to driving revenue growth, solution adoption, and long-term relationships with financial institutions and fintechs.

What you will do:

• Lead the issuer solutions portfolio across North Latin America, with a focus on growth, profitability, and customer satisfaction.
• Define product roadmaps aligned with the region’s financial, strategic, and regulatory priorities.
• Conduct market analysis, competitive assessments, and business case evaluations to support investment decisions.
• Coordinate product launches, enhancements, legacy product retirements, and strategic client requirements.
• Partner with Compliance, Technology, Sales, Relationship Management, and Professional Services teams to ensure high-quality delivery.
• Establish and manage processes related to opportunity management, commercial proposals, pricing, service levels, and internal approvals.
• Support client and internal stakeholder negotiations, driving account expansion, cross-sell opportunities, and solution adoption.
• Guide cross-functional teams throughout the product lifecycle, resolving challenges through clear communication and a results-oriented approach.

What you will need to have:

• Strong experience in product management within the payments industry, issuer processing, or digital financial solutions.
• Proven strategic leadership capabilities with a strong focus on business outcomes, portfolio performance, and customer experience.
• Experience working with financial institutions, fintechs, and technology providers in complex, highly regulated environments.
• Professional proficiency in English and Spanish, with the ability to deliver executive presentations and lead negotiations.
• Strong knowledge of business case development, go-to-market strategies, stakeholder management, and Microsoft and AI tools.
• Bachelor’s degree or an equivalent combination of education and practical experience.

What would be great to have:

• Knowledge of debit, credit, prepaid, loyalty, fraud, and digital issuance solutions.
• Experience with platforms such as Vision Next, FirstVision, VisionPLUS, MasterData, or related solutions.
• Experience with RFX processes, commercial proposals, and service delivery models.
• Previous experience supporting North Latin America markets, including Mexico, Colombia, Central America, and the Caribbean.
• Experience developing product content and collateral for clients, sales teams, and marketing organizations.

Our Culture:

• Our aspiration is to move money and information in a way that moves the world. Our purpose is to deliver superior value to our clients through leading-edge technology, focused innovation, and excellence in everything we do.

Nuestros beneficios:

• Seguro de Gastos Médicos Mayores
• Seguro de Vida
• Vales de Despensa
• Día libre por cumpleaños;
• Capacitación Constante
• Licencia parental
• Programa interno de reconocimiento
• Programa de Bienestar y Asistencia al Empleado

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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