Senior UX Team Lead - Lexington, KY
Jabil · Lexington
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.Badger Technologies, a wholly owned subsidiary of Jabil, develops autonomous robots and intelligent automation solutions that help retailers improve inventory visibility, product availability, pricing accuracy, and operational efficiency. By combining robotics, computer vision, AI, and data analytics, Badger Technologies delivers actionable insights that enhance store performance and improve the customer experience. The company's solutions are used by leading retailers to automate routine tasks, optimize operations, and drive data-informed decision-making.
As a Senior UX Team Lead, you will drive the user experience vision for Badger Technologies' robotics and software platforms, leading the design of innovative solutions that transform how retailers interact with data, automation, and store operations. This role combines hands-on UX leadership with strategic collaboration across Product Management, Engineering, and Business teams to ensure our products deliver meaningful value to customers.
You will be responsible for defining and executing UX strategy across complex physical and digital experiences, including autonomous robotics, mobile applications, and enterprise dashboards. The ideal candidate brings strong expertise in user-centered design, experience architecture, and cross-functional leadership, with a passion for translating customer needs into intuitive, scalable solutions.
Key Responsibilities
- Define and champion the UX vision, strategy, and roadmap across products and platforms.
- Lead the end-to-end design process, from research and ideation through prototyping, testing, and implementation.
- Partner closely with Product Management and Engineering to align user experience goals with business objectives and technical feasibility.
- Establish and maintain design standards, systems, and best practices to ensure consistency across experiences.
- Conduct and oversee user research, usability testing, and data analysis to inform product decisions.
- Mentor and develop UX team members while fostering a collaborative, customer-focused design culture.
- Translate complex operational and analytical data into intuitive, actionable user experiences that drive business outcomes.
Qualifications
- Experience creating and overseeing wireframes, user journeys, information architecture, interactive prototypes, and design systems using industry-standard UX tools.
- Strong background conducting user interviews, usability studies, and leveraging both qualitative and quantitative insights to inform design decisions.
- Experience designing multi-modal experiences spanning web, mobile, touchscreen, and operational dashboard environments.
- Ability to simplify complex datasets into clear, actionable workflows and visualizations.
- Excellent communication, storytelling, and stakeholder presentation skills.
- Experience with enterprise applications, IoT-connected products, robotics, warehouse management systems (WMS), industrial automation, or retail technology environments is highly preferred.
- Familiarity with Agile development methodologies, Jira, and collaborating with software engineering teams throughout the development lifecycle.
- Exposure to Linux, Python, C++, edge-device development, or CI/CD environments is a plus.
Education & Experience
- 5-8+ years of experience in UX Design, Product Design, Interaction Design, Human-Computer Interaction (HCI), Human-Robot Interaction (HRI), or a related field.
- At least 2 years in a senior, lead, or people leadership capacity.
- 3-5+ years of experience designing customer-facing software products or complex enterprise applications.
- Bachelor's degree in Human-Computer Interaction, Human-Robot Interaction, Industrial Design, Cognitive Science, Product Design, or a related discipline.
- Equivalent combinations of education, training, and experience will also be considered.
Benefits Package with Jabil
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
- Competitive Base Salary
- Annual Bonus
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.