Warehouse & Distribution Specialist

Johnson & Johnson · Gimpo-si

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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Job Description:

We are looking for the best talent to join us as a W&D Specialist, initially based in Gimpo and later relocating to the Icheon warehouse.

Job Summary

Key Responsibilities

1. Outbound Operations

• Prepare and process outbound documents for daily operations, including Delivery Notes, Pick Slips, transaction statements, and update required shipment information in the system.
• Execute SAP transactions, including Bin-to-Bin inventory movements and other outbound-related transactions.
• Resolve SAP transaction errors and system issues, identify root causes, and coordinate with relevant IT support teams for timely resolution.
• Maintain and update KPIS/NIMS trackers related to outbound operations.
• Communicate completion of Goods Issue (GI) and other shipment-related status updates to relevant stakeholders.
• Ensure outbound transactions and documentation are complete and accurate.

2. Inbound & Return Operations

• Track inbound and return shipments and maintain accurate status information.
• Execute and support Goods Receipt (GR) transactions in SAP, including returned products.
• Complete required NIMS inbound reporting and maintain relevant records.
• Coordinate GR completion and other inbound/return-related communications with relevant stakeholders.
• Follow up on transaction or documentation discrepancies as required.

3. Inventory Management

• Prepare inventory counting sheets and supporting system data for scheduled inventory counts.
• Support inventory reconciliation and follow-up of inventory discrepancies.
• Extract and maintain product lists for disposal activities and prepare disposal plans and completion reports.
• Maintain accurate and traceable inventory and disposal records.

4. Operational Reporting & Documentation

• Maintain weekly operational tracking files, including ePOD, WH utilization capacity, and inbound-related information.
• Prepare and update monthly W&D KPI and OTD tracking files.
• Maintain tracking information for product expiry, returns, and non-conforming products.
• Ensure operational records and documentation are complete, accurate, and appropriately maintained.

5. Re-dressing & Operational Support

• Prepare and maintain required documentation for product re-dressing activities.
• Coordinate operational information and documentation with relevant internal and external stakeholders.
• Provide system and documentation support for day-to-day W&D operations as required.

6. Compliance & Continuous Improvement

• Perform activities in accordance with applicable SOPs, work instructions, quality requirements, and company procedures.
• Maintain data integrity and traceability across SAP transactions, operational trackers, and documentation.
• Escalate system, transaction, or operational discrepancies and support investigation and follow-up activities as required.
• Identify opportunities to improve process efficiency, data accuracy, and overall W&D operations.

Required Qualifications

• Bachelor’s degree
• Good written and verbal communication skills in English.
• Hands-on experience with SAP WM module.
• More than 3 years of experience in warehouse, logistics, and distribution operations.
• Strong attention to detail and ability to accurately execute system transactions and maintain operational documentation.
• Strong communication and coordination skills.
• Ability to work effectively with warehouse operators, logistics partners, and cross-functional stakeholders.
• Experience in the pharmaceutical, medical device, or healthcare industry is preferred.

Key Competencies

• Ensures accuracy and completeness in SAP transactions, operational data, and documentation.
• Takes ownership of assigned tasks and follows through to timely completion.
• Identifies root causes of operational or system issues and drives appropriate resolution.
• Communicates effectively and collaborates with internal and external stakeholders.

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