Trust Administrator to Shared Services
Cornwall Council · Newquay
Job Description
Trust Administrator for Shared Services
Kernow Learning · Shared Services, Grade F starting at £12.97 - £14.95
Kernow Learning is seeking a highly organised and adaptable Trust Administrator to join our Shared Services team. This is a varied and rewarding role for someone who enjoys turning their hand to a wide range of tasks, from marketing, communications and social media to providing administrative support that helps our schools, colleagues and programmes thrive.
Working across the Trust and supporting Kernow Initial Teacher Education (KITE), you will play a key role in coordinating programmes, managing communications, maintaining records and ensuring an excellent experience for trainees, school partners and stakeholders. You will work collaboratively with colleagues across multiple teams, helping to keep services running smoothly while promoting the Trust's work to staff, families and the wider community.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys variety, takes pride in delivering high-quality customer service and is passionate about supporting education. If you are proactive, detail-oriented and enjoy building positive relationships with others, we would love to hear from you.
Role scope
The Trust Administrator works across the Shared Services team, with priorities that change throughout the year. Our shared services function span across Businesses Services including Procurement, People and HR, Estates, Governance and Compliance, Data and IT Services as well as Marketing and Communications. We also have a centralised Finance and Education Standards team.
This post also provides an exciting opportunity to support for our Kernow Initial Teacher Education (KITE). Kernow Initial Teacher Education (KITE) is an Associate College of the National Institute of Teaching (NIoT), a national flagship teacher training provider delivering programmes across England, training is grounded in the latest and most relevant educational research and evidence, ensuring that our next generation of teachers develop the knowledge, skills and confidence they need to be exceptional.
Marketing and communications
- • Create and schedule content for the Trust's social media channels, and monitor engagement
- • Update the Trust's website and support schools with web and social media content
- • Draft newsletters, staff bulletins and other internal and external communications
- • Support recruitment, background checks, marketing, including job adverts and campaigns
- • Help plan and promote Trust events, and maintain brand consistency across materials
Business support
- • Provide administrative support to Shared Services functions such as HR, finance, estates and governance as well as KITE.
- • Prepare documents, reports and presentations, and maintain accurate records and data
- • Arrange meetings, take minutes and follow up actions
- • Support processes such as purchasing, contracts, compliance and data returns
- • Act as a point of contact for schools or prospective trainees, answering queries and directing them to the right team
Office and team support
- • Manage shared inboxes, phone enquiries and diaries
- • Maintain filing, records management and data protection standards
- • Support projects across the Trust as priorities change
- • Help improve administrative processes and make good use of digital tools
About you
The successful candidate will be organised, adaptable and comfortable moving between creative and administrative work with exceptional attention to detail.
Essential
- • Good standard of education, including English and maths.
- • Experience of working in an administrative, HR or office support role
- • Experience of creating content for social media, websites or newsletters
- • Excellent written communication, with strong attention to detail
- • Confident use of Microsoft 365, including Word, Excel and Outlook or equivalents
- • Ability to manage competing priorities and meet deadlines
- • Ability to handle confidential information with discretion
Desirable
- • Experience in an education, multi-academy trust or public-sector setting
- • Experience of website content management systems and social media scheduling tools
- • Experience of minute-taking or supporting governance meetings
Personal qualities
We are looking for someone who is flexible, proactive and willing to turn their hand to new tasks. You will be friendly and professional with colleagues, schools and the public; work well in a team and on your own initiative; and take pride in accurate, well-presented work. You will share our commitment to safeguarding children and young people, and to equality, diversity and inclusion.
What we offer
- • A choice of working pattern, from term-time to 52 weeks a year, with flexible hours
- • A varied role with experience across marketing, communications and core business functions
- • The opportunity to work with colleagues across the Trust and its schools
- • Development opportunities, including on the job apprenticeships.
Flexible working
Kernow Learning is open to discussing both working weeks and hours for this role, balanced with the needs of a busy shared services team and the school calendar.
• Weeks per year: we will consider patterns from term-time only through to 52 weeks a year
• Hours: full-time and part-time hours will both be considered, with flexibility around start and finish times as well as days of the week.
• Hybrid Working: We are happy to discuss hybrid working, however there will be a regular requirement to be onsite.
Salary will be pro rata to the agreed hours and weeks. We are happy to discuss working patterns with applicants before they apply.
Important Information and How to apply
Kernow Learning is committed to safeguarding the welfare of children and follows the Safer Recruitment process. The successful candidate will be expected to share this commitment and will be required to undertake checks including an enhanced disclosure through the DBS process, as well as prohibition, S128, and Social Media/online presence checks.
We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates. If you require any part of the application pack in an alternative format, or require reasonable adjustments during the recruitment process, please contact us and we will be happy to discuss your needs.
Unfortunately, we are not a sponsoring organisation for overseas candidates. This means that the successful candidate will need to possess the right to work in the UK or be able to secure the right to work in the UK independently.
For further information, or for support with the application process, please contact our HR Team on 01637 303106 or email hr@kernowlearning.co.uk .
All applicants must complete our application process via Kernow Learning - Latest Vacancies
Important Information
We reserve the right to close this vacancy before the advertised closing date should we receive a sufficient volume of suitable applications. Early applications are therefore encouraged. However, if you require additional time to complete your application, please contact us and we will be happy to discuss this with you.
Due to the volume of applications received, we are not always able to provide feedback. If you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful on this occasion.
If this role is not quite the right fit, but you are interested in opportunities within our shared services team or, one of our schools, we would love to hear from you. Please contact us to discuss current or future vacancies across the Trust, you can also view all current vacancies on our website.
Thank you for your interest in joining Kernow Learning. We wish you every success in your future career.
For more information and to apply please click here.
This is not a Cornwall Council vacancy therefore please contact the organisation direct for further information.
Organisation address: Kernow Learning Multi Academy Trust, The Old Cricket Pavilion, Treninnick Hill, Newquay, TR7 2JU, UK
Contact detail: Kernow Learning Multi Academy Trust
Email: hr@kernowlearning.co.uk
Website: https://www.kernowlearning.co.uk
Kernow Learning Multi Academy Trust are recruiting a Trust Administrator to Shared Services.