Field Sales Representative
ikeja · Philippi
As a Field Sales Representative at ikeja, you'll be at the forefront of growing our customer base and bringing affordable, reliable internet connectivity to more communities.
This is a hands-on, field-based sales role suited to someone who enjoys being out in the community, connecting with people and turning opportunities into sales. You'll be responsible for driving customer acquisition, building strong relationships and contributing directly to the growth of ikeja in your assigned area.
We're looking for someone who is energetic, self-motivated, target-driven and confident engaging with people from all walks of life. If you enjoy working independently, thrive in a fast-paced environment and are motivated by achieving results, we'd love to hear from you!
Key Responsibilities
- Promote and sell ikeja's internet products and services within designated communities.
- Generate leads and acquire new customers through door-to-door sales, direct engagement and community outreach.
- Identify and pursue new sales opportunities to support business growth.
- Clearly communicate product offerings, pricing and service benefits to prospective customers.
- Achieve and exceed individual sales targets and contribute to overall team performance.
- Build and maintain positive customer relationships to encourage retention and satisfaction.
- Engage with existing customers to support retention and address service-related queries where required.
- Conduct customer follow-ups and assist with account-related matters in accordance with Company procedures.
- Work closely with the wider sales team and community-based sales partners to support sales activities and achieve targets.
- Provide guidance and support to sales partners where required.
- Participate in community activations, promotional campaigns and other sales initiatives.
- Represent ikeja professionally and positively in all customer and community interactions.
Requirements
Qualifications:
- Minimum of a matric certificate (Grade 12).
- A diploma or certificate in sales, marketing, business or a related field is advantageous.
Experience:
- At least 1 - 2 years of experience in field sales, direct sales or community engagement roles.
- Experience in a target-driven environment with a proven track record of meeting or exceeding sales goals.
- Familiarity with working in township areas or engaging with diverse communities is highly desirable.
- Understanding of Western Cape areas and current landscape is highly advantageous.
Other Requirements:
- Preferably reside in one of the areas we serve in Western Cape.
- Must have a valid driver's license (held for at least 1 year) and access to reliable transportation.
- Candidates will be required to undergo a practical driving competency assessment as part of the selection process.
- Proficiency in local languages is advantageous.
- Comfortable working flexible hours, including weekends, to meet community engagement needs.
Skills and Competencies:
- Sales & Negotiation: Proven ability to convert leads into sales and meet aggressive targets.
- Community Engagement: Strong interpersonal skills to build trust within diverse communities.
- Customer-Centric Mindset: Ability to address concerns and foster long-term customer relationships.
- Time Management & Independence: Ability to manage time and territory effectively.
- Team Collaboration: Willingness to contribute and support others, including Brand Ambassadors.
- Marketing Understanding: Familiarity with grassroots marketing and localised promotions.
- Adaptability & Resilience: Comfortable working in challenging environments and handling rejection.
- Problem-Solving: Resourceful in navigating objections and finding solutions for customers.
- Reporting Accuracy: Detail-oriented with a disciplined approach to tracking activity and outcomes.
- Cultural Awareness: Respectful engagement across diverse community dynamics.
Benefits
- The opportunity to grow both in your personal and professional capacity.
- Health insurance and provident fund.
- Group risk cover.
- Access to an online wellness platform, providing free and confidential support from licensed therapists.
How to apply:
To apply for this role, please submit your recent resume outlining your experience and qualifications as part of this process.
Should you not hear from us within 14 working days of the closing date, please consider your application unsuccessful.
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