Branch Manager
U Value Insulation · Birmingham
U Value Insulation is an established international company, with over 40 years’ experience offering the building industry vast product choice combined with in-depth technical expertise. Distributing an extensive product catalogue for application across the full range of floor, wall and roof requirements, ensuring a one stop shop for all our client needs. We stock the very best brands & highest quality product ranges at competitive prices across thermal, acoustic and fire protection insulation products guaranteeing the widest choice and best value.
Location: Kings Norton, Birmingham
About the Role
An exciting opportunity has arisen for an experienced and commercially driven Branch Manager to join our growing team at U Value Insulation Group.
We are looking for a motivated and results-focused individual to take full responsibility for the day-to-day management, operational performance and continued growth of our branch.
The successful candidate will be a strong leader with excellent commercial awareness, a customer-focused approach and a proven track record in sales and branch management, ideally within the building materials distribution or construction supply industry.
Key Responsibilities:
Branch Management & Operations
- Take full responsibility for the overall performance, profitability and smooth running of the branch.
- Manage daily branch operations, ensuring high standards of efficiency, customer service and operational excellence.
- Oversee stock management, inventory control and branch logistics to ensure product availability and minimise stock losses.
- Ensure compliance with company policies, health & safety regulations and operational procedures.
Sales & Commercial Performance
- Drive sales growth and profitability, ensuring branch targets and KPIs are consistently achieved.
- Identify new business opportunities and develop strategies to grow the branch's customer base and market share.
- Build and maintain strong relationships with existing customers, suppliers and key stakeholders.
- Monitor sales performance, margins and costs to maximise branch profitability.
- Work closely with the wider sales and management teams to deliver business objectives.
People Management & Leadership
- Lead, motivate and develop the branch team to create a positive, high-performing working environment.
- Set clear objectives, monitor performance and provide ongoing coaching and support.
- Promote a culture of accountability, teamwork and continuous improvement.
- Support recruitment, onboarding, training and development of branch employees.
Customer Service
- Ensure the branch consistently delivers exceptional customer service.
- Build long-term relationships with trade customers, contractors and key accounts.
- Resolve customer queries and issues professionally and efficiently.
- Maintain a strong understanding of market trends, competitor activity and customer requirements.
Requirements
What We're Looking For
- Previous experience in a Branch Manager, Assistant Branch Manager or similar management role.
- Experience within the building materials, insulation, construction products or distribution industry is highly desirable.
- Strong commercial acumen with a proven ability to drive sales and profitability.
- Excellent leadership, people management and team development skills.
- Strong organisational, planning and problem-solving abilities.
- Experience managing budgets, stock levels and operational KPIs.
- A proactive, hands-on approach with the ability to lead by example.
- Excellent communication, negotiation and relationship-building skills.
- A strong customer focus and a commitment to delivering results.
Benefits
- Competitive salary & bonus
- 24 days annual leave
- Company pension scheme
- Health Care Cash Plan
- Group life cover
- Employee Assistance Program
- Bike to Work scheme
- Refer a Friend
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