Sr Specialist Technical Records

DHL · Tocumen

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Primary Responsibility:

Ensure that all documentation generated by line maintenance activities, major maintenance checks, and digital records is properly digitized, stored, and fully traceable.

Regulatory Functions

1. Coordinate and oversee digitization processes to ensure the quality, integrity, and availability of information.

2. Administer document management systems and tools (Airvault, Access, etc.), ensuring their proper functionality and effective adoption.

3. Track and follow up on discrepancies identified by the Audit team through to resolution.

4. Prepare reports and executive summaries on the airworthiness status of the DHL Aero Expreso fleet, ensuring the availability of reliable information for operational and regulatory decision-making.

5. Maintain the maintenance control system up to date by providing support to business areas and/or implementing the necessary corrections. This includes updating flight hours, maintenance events, NHA/NLA controls, maintaining a “perfect aircraft” status within the MRO system, and other related activities.

6. Work with the Technical Records Audit team during inspections conducted by regulatory authorities and/or owners of leased assets.

7. Lead digital transformation initiatives focused on the automation and continuous improvement of documentation processes.

8. Lead aircraft induction and phase-out projects.

Key Requirements:

• Current Aviation Technician License, or a bachelor’s degree, or currently pursuing university studies.

• Previous experience in Technical Records at an airline or related company.

• Knowledge of aviation regulations (AAC, RACP, FAA).

• Knowledge and command of MRO systems, technical operational tools, and document-control platforms.

• Fluency in spoken and written Spanish and English.

• Excellent interpersonal, communication, and influencing skills.

• Ability to work under pressure.

Education Level

• University degree in Engineering (Aeronautical or a related field).

• Master’s degree preferred.

Work Experience

• Minimum of three (3) years of experience in the technical records department of an airline or related company.

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