Indirect Procurement Professional
Chanel · Seoul
CHANEL is a privately-owned company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We care deeply about our employees and strive to create a safe environment that values people’s humanity and uniqueness so that they are free to bring their full selves to work and to their life’s calling.
Inspired by our founder, Gabrielle Chanel, who constantly pushed boundaries in her personal and professional life, there is no one way forward at Chanel. We offer a unique work environment where you are encouraged to better understand the brand, the business, and your motivations, so that together we can unlock the possibility of your growth.
At CHANEL, being a purposeful and human-driven employer means being intentional, meaningful and caring in inspiring our people; fostering environments that reflect our strong values; encouraging and enabling inclusion; and investing in work and workplaces that foster collaboration and well-being. This is critical for the long-term success of our business.
About the Role:
The Indirect Procurement Professional supports the delivery of efficient, compliant, commercially sound, and responsible procurement across assigned indirect-spend categories in Korea.
The role independently executes end-to-end sourcing and contracting activities for recurring and low-to-medium complexity goods and services, while supporting the Indirect Procurement Manager on strategic, complex, high-value, or high-risk projects. The role works closely with Business Units and enabling functions to promote early IP engagement in demand planning, sourcing, and contract renewal activities.
The role supports fact-based supplier and sourcing decisions by ensuring that business requirements, commercial analysis, supplier performance, risk information, and relevant market inputs are properly documented and considered.
The Indirect Procurement Professional also strengthens local Source-to-Pay process discipline and digital adoption. This includes maintaining quality procurement data, monitoring key procurement KPIs, coordinating supplier-risk and cross-functional assessments, supporting responsible-procurement initiatives, and providing practical guidance to end users on the Korea Source-to-Pay Policy and procurement processes.
Through rigorous execution, stakeholder partnership, and proactive follow-up, the role enables IP to reduce administrative inefficiencies, improve compliance and supplier visibility, and create sustainable business value.
Key Responsibilities:
Operational Sourcing and Contracting
- Independently manage end-to-end sourcing activities for assigned recurring, operational, and low-to-medium complexity goods and services.
- Support the IP Manager in strategic, high-value, complex, or sensitive sourcing initiatives, including RFx preparation, supplier analysis, commercial comparison, and negotiation preparation.
- Work with stakeholders to clarify business requirements and prepare complete procurement documentation, including Scope of Work, specifications, service levels, evaluation criteria, and timelines.
- Prepare RFx, bid-comparison analyses, award documentation, and contract-request packages.
- Conduct initial commercial and supplier analysis, identify variances and risks, and escalate issues requiring the IP Manager’s review.
- Support value tracking, including savings, cost-control, compliance, and process-improvement benefits.
Business Partnering and Stakeholder Management
- Act as a responsive procurement contact for assigned stakeholders and categories providing practical guidance on sourcing, contracting, policy, and process.
- Encourage early IP involvement and identify opportunities to consolidate demand, improve specifications, or plan renewals more effectively.
- Explain procurement processes and requirements in clear, practical language, balancing business needs with governance requirements.
- Escalate stakeholder conflicts, sourcing-route disagreements, late engagement, and non-compliance risks to the IP Manager as appropriate.
- Collect user feedback and identify recurring pain points that can be addressed through templates, training, automation, or process improvements.
Supplier Governance, Due Diligence, and Risk Management
- Conduct and maintain supplier due-diligence and risk-assessment activities using relevant tools, including BvD, in accordance with CHANEL requirements.
- Maintain a supplier-risk tracker for IP-managed suppliers, including assessment status, risk rating, mitigation actions, reassessment dates, and outstanding documentation.
- Monitor supplier risk regularly and promptly escalate material financial, legal, reputational, operational, compliance, or sustainability concerns.
- Prepare risk summaries and procurement input for relevant Risk Committee discussions; attend meetings as the IP representative when requested by the IP Manager.
- Coordinate and track required cross-functional assessments and approvals, including Information Security, data privacy, Health & Safety, Insurance, Legal, Compliance, Sustainability, and ICRM.
- Support supplier onboarding, periodic reassessment, performance-review preparation, corrective-action follow-up, renewal controls, and supplier offboarding.
Procurement Policy, Process and Digital Enhancement
- Act as a local operational owner and subject-matter resource for the Korea Source-to-Pay Policy and Processes.
- Deliver practical policy and process training, in collaboration with respective teams for new and existing end users.
- Develop and maintain user guides, templates, checklists, FAQs, and training materials to support compliant purchasing behaviors.
- Monitor procurement KPIs and dashboards and Follow up with relevant stakeholders on KPI gaps, incomplete documentation, overdue actions, and policy exceptions.
- Ensure procurement records, supplier data, sourcing documentation, and system data are complete, accurate, and up-to-date.
- Identify recurring process failures and propose automation, workflow, dashboard, AI, or system-enhancement opportunities to the IP Manager and APAC/Global teams.
Sustainable and Responsible Procurement
- Integrate ESG, sustainability, and responsible-procurement requirements into RFx documents, supplier selection, contracting, and supplier reviews.
- Coordinate supplier’s onboarding and engagement to sustainability initiatives for in-scope suppliers, including supplier communication, status tracking, and follow-up.
- Support CSR audits, ESG due diligence, and corrective-action follow-up where relevant, in collaboration with Sustainability, Legal, Risk, and Business Units.
- Promote responsible-procurement awareness with stakeholders and suppliers through practical guidance and sourcing documentation.