Senior Chiller Technician
Carrier Global · Dammam
Senior Chiller Technician
About the Role
Carrier is seeking a skilled and customer-focused Senior Chiller Technician to perform maintenance, troubleshooting, repair, and overhaul of HVAC and chiller systems. The successful candidate will ensure reliable equipment performance, high-quality service delivery, and compliance with company procedures, manufacturer guidelines, and Environmental, Health & Safety (EH&S) requirements.
The role requires strong technical expertise in chiller systems, effective communication with customers, and the ability to work independently and collaboratively to deliver excellent service.
Key Responsibilities
- Perform scheduled preventive maintenance, troubleshooting, repair, and overhaul of chillers and associated HVAC equipment in accordance with manufacturer guidelines and industry standards.
- Inspect air-conditioning and chiller systems, diagnose mechanical and electrical faults, and recommend appropriate corrective actions.
- Maintain, adjust, and repair electrical and electronic control systems, motors, pumps, blowers, coils, belts, and other equipment components.
- Repair or replace damaged parts and ensure equipment operates efficiently and reliably.
- Conduct site inspections and prepare technical reports covering site conditions, scope of work, findings, and recommendations.
- Estimate labor hours, materials, and tools required to complete assigned jobs.
- Complete job cards, job completion certificates, daily timesheets, maintenance records, and EH&S site survey documentation accurately and on time.
- Communicate with customers regarding the nature and progress of work, outstanding issues, and recommended corrective actions or improvements.
- Complete assigned tasks within agreed timelines while maintaining service quality, customer satisfaction, and a clean and organized worksite.
- Identify potential safety risks and implement appropriate control measures before and during work activities.
- Safely rig and set up gantries and lifting equipment for handling heavy machinery, including chillers and pumps, in accordance with approved procedures.
- Manage and maintain tools and equipment, including collection, delivery, proper use, and inventory control where applicable.
- Follow company processes, quality management standards, EH&S procedures, and applicable manufacturer requirements.
- Escalate technical issues, safety concerns, and resource requirements to the Supervisor or Manager when necessary.
- Collaborate effectively with colleagues and other teams to ensure efficient service delivery.
- Attend technical training sessions, EH&S meetings, and other assigned training programs.
- Perform additional duties and responsibilities as required.
Qualifications and Experience
- Diploma or equivalent qualification in Air Conditioning and Refrigeration or a related technical field.
- 5–7 years of relevant experience in HVAC service, maintenance, troubleshooting, and repair.
- Hands-on experience servicing and maintaining chiller systems is essential.
- A valid driving license is an advantage.
Technical Knowledge and Skills
- Good understanding of HVAC equipment maintenance and repair practices in accordance with industry standards and manufacturer guidelines.
- Practical knowledge of DX systems, airside equipment, and reciprocating, screw, and scroll chillers.
- Knowledge of mechanical and electrical troubleshooting, equipment controls, and basic building automation systems.
- Understanding of EH&S requirements, safe work practices, hazard identification, risk assessment, and Material Safety Data Sheets (MSDS/SDS).
- Ability to use and manage tools and equipment appropriately.
- Knowledge of inspection procedures, technical reporting, maintenance documentation, and quality management practices.
- Basic knowledge of sheet metal work, electrical systems, carpentry, and building automation controls.
- Basic computer skills and proficiency in using mobile applications for work orders, service reports, and other operational tasks.
Behavioral Competencies
- Good English communication skills, including speaking, reading, writing, and listening.
- Strong interpersonal and customer service skills.
- Ability to work independently with minimal supervision and as part of a team.
- Good problem-solving, troubleshooting, and decision-making abilities.
- Strong commitment to quality, safety, and customer satisfaction.
- Ability to follow written and verbal instructions and recognize when technical issues require escalation.
- Good organizational skills and the ability to manage assigned tasks and priorities effectively.
Safety and Quality Commitment
The Senior Chiller Technician is expected to maintain the highest standards of safety, quality, and professionalism while performing all assigned duties. This includes identifying and mitigating work-related hazards, complying with Carrier policies and procedures, maintaining accurate service records, and ensuring that all work is completed in accordance with applicable standards and customer requirements.
Our Commitment to You
At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.
We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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