Manager, Corporate Quality Engineering
Amcor · Manchester
Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Job Description
Position Overview:
The Manager, Corporate Quality Engineering supports the implementation and continuous improvement of quality engineering processes across designated Amcor Rigid Packaging Beverage manufacturing facilities. Reporting to the Director, Quality Management, this position provides technical guidance in process control, validation, problem-solving, corrective and preventive actions, risk assessment, and continuous improvement.
The role partners with plant Quality, Operations, Engineering, Product Development, Supply Chain and Commercial teams to improve process capability, reduce variation, address quality issues, and support consistent use of established quality engineering tools and requirements. The position leads assigned projects and provides technical support to manufacturing facilities while escalating significant customer, regulatory, and product safety risks to the Director. Work with Customer Packaging Specifications updating documents in Windchill. Collaborate with Supply Chain approved/qualified products into customer lines. Work with Quality Lab creating request/data packs for plants and corporate. Manage Real SPC corporate data base products.
Essential Responsibilities and Duties:
Quality Engineering Leadership
- Support implementation of quality engineering processes across all Beverage manufacturing facilities.
- Support quality engineering strategies focused on defect prevention, process reliability, and variation reduction.
- Serve as the corporate technical resource for quality engineering principles and practices.
- Collaborate with Plant Quality Managers and Operations leaders to identify and implement sustainable quality improvements.
Process Control and Validation
- Lead development and implementation of process validation strategies for manufacturing processes, equipment, and product changes.
- Ensure validation protocols, reports, and supporting documentation meet company, customer, and regulatory requirements.
- Drive implementation of process capability studies, control plans, statistical process control (SPC), and other preventive quality methodologies.
- Monitor process performance and identify opportunities to improve capability, consistency, and productivity.
Continuous Improvement
- Lead cross-functional improvement initiatives utilizing Lean, Six Sigma, and structured problem-solving methodologies.
- Facilitate root cause analysis using tools such as 8D, Fishbone Diagrams, FMEA, Fault Tree Analysis, and other quality engineering techniques.
- Drive reduction of customer complaints, internal defects, waste, rework, and quality-related costs.
- Identify systemic opportunities and implement permanent corrective actions across the organization.
Product and Process Risk Management
- Lead risk assessments for new products, processes, equipment, and materials.
- Support design and process FMEA activities and ensure mitigation plans are properly executed.
- Partner with Engineering and Product Development teams to ensure manufacturability, reliability, and compliance requirements are incorporated into project development.
Quality Systems Support
- Support implementation and maintenance of product safety and quality management systems.
- Ensure quality engineering processes support FDA, ISO, GMP, customer, and internal quality requirements.
- Assist with preparation for customer audits, regulatory inspections, and third-party certifications.
- Provide technical support during quality investigations and customer issue resolution.
Metrics and Reporting
- Develop and maintain quality engineering metrics and dashboards.
- Analyze quality performance data and communicate trends, risks, and opportunities to leadership.
- Utilize data analytics to prioritize improvement projects and verify effectiveness of implemented solutions.
- Develop business cases and recommendations for quality improvement investments.
Team Development
- Train and mentor plant quality personnel in quality engineering principles and statistical tools.
- Promote a culture of quality ownership, continuous improvement, and proactive problem solving.
- Support succession planning and capability development within quality organizations across the business.
Qualifications:
- Bachelor's Degree in Engineering, Quality Engineering, Manufacturing Engineering, Industrial Engineering, Operations Management, or related technical discipline required.
- 5-7 years of progressive experience in Quality Engineering, Manufacturing Engineering, Operations Excellence, or Quality Management within a manufacturing environment.
- Experience in plastics manufacturing, rigid packaging, pharmaceutical packaging, medical packaging, or regulated industries preferred.
- Experience supporting multi-site manufacturing operations.
- Demonstrated experience leading cross-functional continuous improvement initiatives and quality performance improvements.
- Strong knowledge of quality engineering methodologies and tools including:
- Statistical Process Control (SPC)
- Process Capability Analysis
- Advanced Product Quality Planning (APQP)
- Failure Mode and Effects Analysis (FMEA)
- Measurement Systems Analysis (MSA)
- Design of Experiments (DOE)
- Root Cause Analysis
- Corrective and Preventive Action (CAPA)
- Control Plans
- Working knowledge of FDA, GMP, ISO 9001, and other applicable regulatory or quality standards.
- Experience with process validation and qualification activities.
- Knowledge of plastics manufacturing processes preferred.
- Certified Quality Engineer (CQE) preferred.
- Six Sigma Green Belt or Black Belt preferred.
- Certified Quality Auditor (CQA) or related quality certification preferred.
Competencies:
Amcor Leadership Framework Competencies
Core Competencies:
· Customer Focus
· Learning on the Fly
· Interpersonal Savvy
· Drive for Results
3-5 Applicable ALF Competencies:
· Priority Setting
· Functional/Technical Skills
ADA Requirements:
Physical Requirements
Normal Vision
Near Vision
Hearing/ Listening
Sitting
Talking/Speaking
Hand/Finger Dexterity
Walking
Standing
Driving – Automobile/truck/van
Work Environment: Office Environment
The information contained herein is not intended to be an all-inclusive list of the duties, responsibilities, skills and/or abilities.
Our Expectations
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
- Our people are engaged and developing as part of a high-performing Amcor team
- Our customers grow and prosper from Amcor’s quality, service, and innovation
- Our investors benefit from Amcor’s consistent growth and superior returns
- The environment is better off because of Amcor’s leadership and products
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
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Benefits
When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)