ServiceNow Developer (CONTRACT ROLE)

Brookfield · Toronto · $115,000–$125,000 (stated in the posting)

Location

Brookfield Place - 181 Bay Street

Job Description

We are seeking a Contract ServiceNow Developer to join Brookfield in Toronto, ON from November 2026 to June 2027. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to excellence and ready to contribute to a dynamic culture, we would love to meet you.

The ideal candidate will have at least 5 years of hands-on development experience with ServiceNow, including designing and implementing complex workflows, custom applications, integrations, and supporting platform enhancements. This role will collaborate with cross-functional teams to deliver scalable and efficient solutions that align with business objectives.

Role & Responsibilities:

Design, develop, and implement ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, CSM, etc.)
Customize and configure ServiceNow applications, including business rules, client scripts, UI policies, flows, and workflows
Develop and maintain integrations with external systems using REST, SOAP, and MID Servers
Participate in requirements gathering, solution design, and technical documentation
Optimize performance and ensure the stability and scalability of the platform
Support release and change management processes within ServiceNow
Provide troubleshooting and support for ServiceNow incidents and enhancements
Stay current with new ServiceNow features and best practices and proactively recommend improvements

Your Qualifications:

SERVICE / PERSONAL SKILLS:

Minimum 5 years of hands-on ServiceNow development experience
Strong understanding of ServiceNow platform architecture and modules such as ITSM, CMDB, Catalog, and Workflow
Experience with JavaScript, HTML, CSS, and ServiceNow’s proprietary scripting environments
Proficient in Integration Hub, web services (REST/SOAP), and data transformation
Experience with ServiceNow Studio, Flow Designer, and Scoped Applications
Solid understanding of Agile/Scrum methodologies
ServiceNow Certified System Administrator (CSA) – required
ServiceNow Certified Application Developer or Implementation Specialist – preferred

EXPERIENCE:

Knowledge of ITSM, CSDM, CMDB best practices, and Discovery
Exposure to Now Experience UI Framework or Service Portal development
Experience supporting multi-sector or multi-instance environments
Strong analytical and problem-solving abilities
Excellent communication and collaboration skills
Ability to work independently and manage multiple priorities in a fast-paced environment

EDUCATION/DESIGNATIONS/LICENSES:

Bachelor’s degree in Computer Science or relevant experience including IT certifications
ITIL v3 Foundations or higher
ServiceNow Certified Application Developer or Implementation Specialist

Compensation & Benefits:

Salary Type: Non-Exempt

Pay Frequency: Bi-weekly

Annual Base Salary Range: $115,000-$125,000

Medical & Pharmacy Coverage: Yes, under Brookfield Medical Plan

Dental Coverage: Yes, under Brookfield Medical Plan

Vision Coverage: Yes, under Brookfield Medical Plan

Retirement: 6% RRSP

Brookfield is an equal opportunity employer, and we foster an inviting, inclusive and collaborative environment. We may use AI to assist in our search to identify the best candidate.

Position Opening Reason:

Backfill

We are proud to create a diverse environment and are proud to be an equal opportunity employer. Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

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