Consultant, Enterprise Gating – Technology Operational Risk

CIBC · Toronto

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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Consultant, Enterprise Gating – Technology Operational Risk within the Infrastructure Operations & Networks team, you'll play a key role in supporting the operational readiness of CIBC’s technology releases. You’ll conduct operational risk (Gating) assessments for projects and infrastructure changes, ensuring compliance with CIBC’s operational standards. Collaborating with Portfolio Leads, service providers, and operations teams, you’ll help identify, assess, and communicate risks throughout the application development lifecycle. Your work will include preparing executive dashboards, managing Gating documentation, and supporting process improvements to enhance the effectiveness of operational risk management. You’ll also contribute to the development and automation of tools, and support internal audit requirements through regular and ad hoc reporting.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Operational Risk Assessment and Reporting – Conduct operational risk (Gating) assessments for projects and releases, and prepare clear, concise reports and executive dashboards for leadership review.
• Standards Compliance – Review application and infrastructure work packages to ensure alignment with CIBC’s operational standards and regulatory requirements.
• Collaboration and Communication – Work closely with Portfolio Leads, service providers, and operations teams to identify and assess risks and impacts related to environment changes, and manage Gating-related communications and scheduling.
• Process Improvement – Support the development, documentation, and continuous improvement of operational standards, procedures, and tool automation to enhance process efficiency.
• Data Analysis and Reporting – Gather, analyze, and validate data for scheduled and ad hoc reporting, supporting insights for executive decision-making and internal audit requirements.
• Training and Support – Act as a point of contact for assigned operational risk assessments and provide process training to CIBC groups as needed.

Who you are

• You can demonstrate 2+ years of experience in IT operations, technology risk, IT governance, change or release management, or a related technology function, with an understanding of operational risk assessment, technology controls, and IT processes.
• You love to learn. You have a growing familiarity with ITIL, COBIT, and ISO standards, and are motivated to continuously improve your technical knowledge. You have a university degree or college diploma in a relevant discipline.
• Your influence makes a difference. You have excellent communication and relationship-building skills, enabling you to collaborate effectively with diverse teams and stakeholders.
• You act like an owner. You demonstrate initiative, learning agility, and adaptability in a dynamic environment, and are open to supporting after-hours work when required.
• You know that details matter. You have a keen eye for detail and are comfortable gathering, analyzing, and validating data for reporting and decision-making.
• You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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