Sr. Customer Experience Manager - Aftermarket m/f/d
Honeywell · Spain
- Role Purpose
- Lead Marelli’s Aftermarket Customer Service, Field Service, Engineering, and Overhaul & Repair teams to deliver a fast, responsive customer experience and profitable growth. The role owns execution across the installed base and is accountable for increasing OEM capture, reducing non-OEM leakage, and making Marelli the preferred partner for parts, service, upgrades, and repairs.
Honeywell
As a global technology leader, Honeywell Energy & Sustainability Solutions (ESS) enables the energy evolution, provides solutions that help reduce emissions, and delivers innovative renewable materials to our customers across industries.
Powering the Future of Energy Transition, Sustainable Materials & Advanced Chemistry, and Petrochemicals.
Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. As a Customer Experience Manager at Honeywell, you will guide and oversee the development and implementation of strategies to enhance customer satisfaction, loyalty, and overall experience.