Enrollment Coordinator

Great Hearts Academies · Lake Charles · $45,000–$55,000 (stated in the posting)

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Position: Enrollment Outreach Coordinator

Supervisor: Academy Office Manager

FLSA Status: Salaried Exempt

Salary: $45,000 - $55,000

About Great Hearts Academies 

Great Hearts Academies is the largest network of classical K-12 schools in the country with academies across Arizona, Louisiana, and Texas. With a mission to cultivate the minds and hearts of students through the pursuit of Truth, Goodness and Beauty, we believe the highest goal of education is to become good, intellectually, and morally.    

Additional information can be found at http://www.greatheartsamerica.org/.  

What does Great Hearts have to offer? 

We offer a range of distinctive benefits designed to support the well-being and growth of our faculty and staff: 

• Comprehensive Health Coverage: Exceptional medical, dental, and vision insurance with minimal employee contribution. 

• Retirement Planning: A competitive 401(k) with employer match. 

• Supportive & Mission-Driven Culture: Join a workplace centered around true collegiality, collaboration, and opportunities for personal and professional growth.  

Position Summary

• Marketing
• New Student Enrollment
• Student Retention

Duties & Responsibilities

Marketing

• Collaborate with the Great Hearts home office team in the marketing efforts of the academy, including holding regular meetings to analyze data, plan events, and align efforts
• Manage CRM data and daily follow-up activities, ensuring accurate and timely data entry, high-quality records, consistent tracking, and proactive management of contacts through each stage of the enrollment process.
• Plan enrollment related communication strategy for welcoming/high-touch feel
• Plan and attend events during the days, nights, and weekends to meet families, build partnerships, and spread the word about the academy
• Help create marketing materials for the academy

New Student Enrollment

• Track progress towards metrics set for all steps in the enrollment process, including the number of tours, parent engagements, school events, and students enrolled
• Keep the academy leadership and Great Hearts enrollment team apprised of the current enrollment statistics for the academies
• Maintain all data in the academy’s enrollment system (SchoolAxis)
• Understand and follow charter law and enrollment policies and procedures
• Verify enrollment priorities to ensure the waitlist remains in proper order and all enrollment practices remain in compliance
• Respond to phone calls and parent emails regarding enrollment, registration, and beyond, speaking about the Academy as well as Great Hearts
• Requests transcripts from high school transfer students and provides them to the college counselor to determine graduation pathway
• Organize and conduct school tours
• Coordinate visits from prospective students, e.g. “shadow days”
• Receive, manage, and process registration packets including late enrollments

Student Retention

• Collaborate with the Office Manager to smoothly transition family care
• Drive family retention from registration complete through the first day of school
• Provide individualized mid-year enrollment support to newly enrolled families, tailoring communication and follow-up to each family’s unique needs to ensure a welcoming transition into the community
• Partner closely with the Parent Service Organization (PSO) to support family attraction and retention efforts throughout the full enrollment lifecycle (open enrollment, post-enrollment, and mid-year enrollment).
• Work with the school administration to plan events and campaigns designed to encourage families to remain at the academy

Employment is contingent upon successful completion of a criminal history background check and fingerprint clearance in accordance with state requirements.

Travel required: May need to travel locally for training and professional development opportunities.

This description reflects management’s assignment of essential functions. It does not exclude or restrict the tasks that may be assigned. 

Great Hearts Academies is an Equal Opportunity Employer.

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