Caesars Reward Center Rep I

Caesars Entertainment · Waterloo

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Responsible for cashing customer tickets, chips, giving correct change, and other cash related transactions. Responsible for helping other departments as necessary with bill breaking, cash paid in/outs, and jackpots.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. 

• Must keep cash drawer balanced.  Ensure that all casino funds are secured when not in use.

• Verifying and documenting personal identification information for check and cash advance transactions.

• Follow all company standard operating procedures, SOX, internal controls, Iowa DCI and IRGC gaming regulations, federal regulations (Title 31 compliance). 

• Issues player cards for new and existing accounts while explaining benefits and other related perks associated with the players club. Encourage guests to sign up for the Caesars Rewards Visa card.

• Provide information about casino-related events and promotions.  Redeem offers and provide promotional materials for guests.   

• Plans, organizes and completes work timely
• Takes initiatives, shows ownership and goes above and beyond to assist guests with their needs
• Accepts feedback and coaching from supervisors

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