Senior Manager, Total Rewards Systems

HP · Tlaquepaque

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Description -

Leads a global team of HR Systems professionals responsible for HP's Total Rewards Systems portfolio. Accountable for people leadership, workforce planning, portfolio delivery, operational excellence, stakeholder partnerships, solution governance, and the development of a high-performing, inclusive team.

This role serves as the primary systems partner to Total Rewards and HR Global Services, aligning business priorities with system capabilities and delivery plans. The role oversees delivery of the roadmap supporting Total Rewards capabilities, including Compensation, Benefits, Recognition, Global Mobility, Leave and Absence across Workday and the broader Total Rewards and HR systems ecosystem.

The successful candidate will be responsible for driving business outcomes through effective prioritization, stakeholder alignment, and delivery execution.

Responsibilities

• Own the Total Rewards Systems portfolio, roadmap, service performance, resource planning, budget inputs, and delivery commitments.
• Partner closely with Total Rewards, HR Global Services, HRIT, Payroll, Finance, Cybersecurity, Risk, vendors, and other HR Systems teams.
• Translate business strategies and priorities into actionable roadmaps, operating plans, and measurable outcomes.
• Lead prioritization and trade-off decisions across competing business demands, operational requirements, dependencies, and available resources.
• Ensure solutions support the broader Total Rewards landscape and align with enterprise architecture, system standards, and business objectives.
• Provide governance for design, configuration, testing, release readiness, controls, security, compliance, documentation, and production support.
• Monitor portfolio health, delivery performance, risks, dependencies, and stakeholder satisfaction, taking action when outcomes are at risk.
• Guide resolution of complex production issues, critical incidents, and cross-functional challenges.
• Drive simplification, automation, AI enablement, analytics, and continuous improvement while balancing governance and risk requirements.
• Support enterprise initiatives including compensation cycles, benefits programs, job architecture changes, reorganizations, acquisitions, divestitures, and workforce transformations.
• Represent the function in leadership forums and communicate priorities, recommendations, risks, trade-offs, progress, and business value.
• Lead, coach, and develop a global team through goal setting, performance management, career development, recognition, and regular feedback.
• Build workforce and succession plans to ensure the organization has the skills and capabilities required to meet current and future business needs.
• Recruit, onboard, retain, and develop talent aligned to strategic priorities and roadmap commitments.
• Establish clear priorities, decision rights, capacity plans, and delivery expectations across operational and project work.

Education and Experience

• Four-year university degree or equivalent experience; advanced degree preferred.
• 8-10+ years of experience in HR Systems, Human Resources, Total Rewards, Payroll, Finance, or enterprise systems.
• Demonstrated experience leading technical or functional teams and developing professional employees.
• Experience leading complex global Workday initiatives and supporting large-scale HR processes.
• Deep expertise in one or more Total Rewards domains with strong understanding of adjacent HR and payroll processes.
• Experience managing portfolios, roadmaps, and cross-functional enterprise initiatives.
• Relevant Workday certification preferred.

Knowledge and Skills

• Strong people leadership, coaching, talent development, workforce planning, and team-building capabilities.
• Advanced Workday knowledge, including business processes, reporting, security, integrations, data, and controls.
• Broad understanding of Total Rewards processes and supporting systems, including compensation, benefits, recognition, global mobility, and leave management, among others.
• Strong portfolio, project, financial, vendor, risk, and change management skills.
• Strong business acumen and the ability to translate business needs into scalable system solutions.
• Executive-level communication, stakeholder management, negotiation, and influence skills.
• Ability to build trusted partnerships across HR, Payroll, IT, Cybersecurity, Finance, and external vendors.
• Understanding of AI, automation, analytics, and emerging technologies and their application within HR Systems.

Disclaimer
• This job description describes the general nature and level of work performed

in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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