Program Manager

SAIC · Washington

SAIC is seeking an experienced, results-driven Program Manager to lead the delivery of mission-critical Information Technology (IT) Operations and Maintenance (O&M) services supporting the U.S. Department of Health and Human Services (HHS). The Program Manager will be responsible for overall program execution, operational performance, financial management, customer engagement, and delivery excellence. This individual will serve as the primary interface with government leadership, ensuring the successful delivery of reliable, secure, scalable, and cost-effective IT services aligned with HHS mission priorities. The ideal candidate is a proactive, hands-on leader with demonstrated experience managing complex federal IT programs, leading multidisciplinary technical teams, driving continuous service improvement, and building trusted relationships with federal customers.

Oversee day-to-day O&M activities, including incident management, problem resolution, change management, release coordination, system monitoring, and operational support.
Ensure high system availability, reliability, security, and responsiveness to customer needs.
Drive continuous process improvements through ITIL-based service management practices, automation, and operational efficiencies.
Collaborate with technical leads to develop and implement strategies for system optimization, modernization, and technical debt reduction.
Ensure compliance with applicable HHS security policies, federal cybersecurity requirements, and agency-specific operational standards.
Support effective coordination between operations, cybersecurity, infrastructure, application development, and other technical teams.

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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