IT Systems Engineer

SAIC · Suffolk

SAIC is looking for an IT Systems Engineer with experience in US Navy IT networks to support the sustained operation and maintenance of a newly deployed US Navy enterprise transport network, ensuring 24/7/365 availability and reliability in Suffolk, VA.

The position will support end-to-end network, system, and element visibility; facilitate rapid operations, administration, maintenance, and provisioning to maintaining the operational integrity of a mission-critical network, requiring both technical expertise and a commitment to excellence in service delivery.

Schedule includes two 12‑hour shifts on Saturday and Sunday, along with two 8‑hour weekday shifts.

Specific Duties Include:

Provide Tier 3 level engineering operations support to quickly identify, triage, and address outages, analyzing symptoms and potential root causes to implement effective resolutions or escalate to Tier 4 support as required
Utilize advanced monitoring tools and processes to oversee network infrastructure, monitor the performance and availability of managed services and systems across multiple exchange points, and ensure optimal performance
Perform day to day maintenance, fixes, configuration corrections, software and hardware updates, and deployments
Adhere to system and operational reporting obligations
Operate and maintain the privileged access solutions
Maintain continuous verification of failover processes and disaster recovery procedures
Operate and maintain hardware upgrade process and procedures
Update and maintain any software builds applicable to deployed equipment
Operate and maintain asset management processes and procedures
Operate and maintain configuration management
Enact change management for the solution
Operate and maintain existing incident management processes
Keep firmware, software updates and patches up to date for equipment

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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