Logistics Analyst
Johnson Controls · Basildon
At Johnson Controls, our global supply chain plays a critical role in delivering products and services to customers around the world. As a Logistics Coordinator, you will be responsible for managing international transportation activities, ensuring the efficient, compliant, and cost-effective movement of spare parts and compressors across global markets.
This is an exciting opportunity for a logistics professional who enjoys working in a fast-paced international environment, collaborating with customers, suppliers, freight partners, and internal stakeholders to deliver exceptional service and operational excellence.
What You Will Do
- Manage international export shipments of spare parts and compressors to internal and external customers worldwide.
- Coordinate import shipments from global suppliers, ensuring timely and accurate delivery.
- Organize and manage drop shipment activities across multiple regions.
- Prepare, review, and issue shipping and customs documentation required for international transportation.
- Act as the primary point of contact for freight forwarders, carriers, customs brokers, and logistics service providers.
- Communicate shipment status, delivery updates, and transportation-related information directly with customers and internal stakeholders.
- Ensure all import and export activities comply with applicable trade regulations, customs requirements, and company compliance standards.
- Monitor transportation performance and benchmark freight rates across logistics providers to support cost optimization initiatives.
- Identify and implement improvements to local logistics processes and transportation solutions.
- Support continuous improvement initiatives aimed at enhancing service levels, efficiency, and supply chain performance.
How You Will Do It
- Build strong working relationships with freight carriers, suppliers, customers, and internal teams.
- Proactively manage shipment exceptions, delays, and transportation challenges to minimize business impact.
- Ensure accurate and timely preparation of shipping documentation and records.
- Maintain a high level of attention to detail when managing compliance, customs, and transportation requirements.
- Analyze logistics performance and identify opportunities for operational improvements and cost savings.
- Prioritize multiple shipments and competing deadlines while maintaining service quality.
- Collaborate effectively across functions including customer service, procurement, warehouse operations, and trade compliance teams.
What We Look For
Required
- Experience in freight forwarding, transportation, logistics, shipping, or international trade operations.
- Solid understanding of import and export processes, including shipping documentation, goods flow, and information flow.
- Knowledge of transportation and logistics principles.
- Familiarity with international shipping regulations and trade compliance requirements.
- Strong customer service and stakeholder management skills.
- Proficiency in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
- Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
- A proactive, results-oriented approach with excellent problem-solving abilities.
- Ability to work both independently and as part of a collaborative team.
- Strong written and verbal communication skills in English.
Preferred
- Experience within a freight forwarding, manufacturing, industrial, or supply chain environment.
- Air freight experience.
- Knowledge of customs procedures and international trade regulations.
- Experience working with ERP systems, particularly Oracle.
- Exposure to freight cost analysis, carrier performance management, or transportation optimization initiatives.
- Understanding of spare parts logistics or aftermarket supply chain operations.
Why Join Johnson Controls?
At Johnson Controls, you'll become part of a global organization with a strong commitment to innovation, operational excellence, and customer success.
You'll benefit from:
- Exposure to global supply chain and logistics operations.
- Opportunities to collaborate with international teams and stakeholders.
- A role with end-to-end ownership and visible business impact.
- Continuous learning and professional development opportunities.
- A collaborative and inclusive work environment that values new ideas and continuous improvement.
- The chance to contribute directly to improving customer experience and supply chain performance worldwide.
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