HR Manager

University of California, San Francisco · San Francisco

Job Summary:

Reporting to the Director of HR Shared Services, the HR Manager I provides strategic and operational leadership for a team responsible for delivering high-quality HR services to departments and business units across UCSF. The manager partners closely with campus and health leaders, departments, and colleagues across Human Resources to ensure efficient, compliant, and customer-focused service delivery that supports the employee lifecycle and advances UCSF's mission.

In this role, the manager also serves as the HR Shared Services lead for the employee and manager pre-boarding experience across UCSF Campus and UCSF Health, with dedicated responsibility for designing, coordinating, and continuously improving key onboarding experiences. The role balances this portfolio with oversight of a team of HR generalists and the broader shared services responsibilities assigned to the position.

The role is accountable for improving pre-boarding timeliness, employee and manager experience, readiness, and cross-functional handoffs while balancing this portfolio with core HR Manager responsibilities.

In collaboration with the Director, the HR Manager I establishes operational goals, service standards, and performance metrics that drive exceptional customer service, operational excellence, and continuous improvement. The role is accountable for fostering strong client partnerships, managing service level expectations, leveraging technology to enhance efficiency, and leading initiatives that improve processes and the overall employee experience. The manager establishes pre-boarding experience standards, success measures, and feedback mechanisms; uses employee and manager feedback and service data to identify friction points; and leads cross-functional improvements that create a more consistent, accessible, and effective pre-boarding experience.

As a people leader, the HR Manager I cultivates a high-performing, collaborative, and inclusive team culture grounded in UCSF's PRIDE Values. This position serves as a member of the HR Shared Services leadership team and contributes to the broader Human Resources leadership community in shaping organizational strategy and advancing HR excellence across UCSF. As a change leader, the manager builds alignment across stakeholders, translates employee and manager needs into practical improvements, and champions a culture of service design, continuous improvement, and accountability for the pre-boarding experience. The HR Manager I also provides HR management and consultation to assigned departments and leaders, applying staff HR policies, practices, and operational expertise to support effective and compliant workforce practices.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

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