Supply Chain Training Manager
US Foods · La Mirada · $71,000–$110,000 (stated in the posting)
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ESSENTIAL DUTIES AND RESPONSIBILITIES
Owns execution of warehouse training (classroom & on-the-job) for new Selectors & Drivers during the first 90-days of employment through coaching and mentoring Selector and Driver Trainers and when necessary and delivery training.
Leads a team of Supply Chain Trainers & New Hires through a multi-week onboarding period (first 90 days) as measured by various indicators (productivity, quality, reliability, safety, culture integration, job knowledge, retention).
Directs and coordinates all aspects of onboarding and training including scheduling/assigning resources, conducting classroom & on-the-job training when Selector/Driver trainers are not available, performing observations, acting as SME on process & milestones and metric tracking/success measurements.
Provides actionable performance, behavioral feedback and coaching in both classroom and on-the-job environments to trainers and new hires.
Facilitates mentoring of new Selectors & Drivers to drive engagement through the onboarding process.
Analyzes and tracks weekly Trainer’s & Associate’s performance (30/60/90-day milestones) to ensure expectations are met.
Collects data to determine safety, effectiveness, retention, and sustainability of training for the continuous improvement of the program.
Ensures both new and existing Associates are safely following preferred plays while meeting productivity goals.
Partners with Vice President Operations, Directors, HR, and Supervisors/Managers to regularly check progress and performance of new selectors to uncover coaching opportunities and identify steps to improve performance.
Actively attends and participates in all required routines including but not limited to: UMOS steering, labor planning, and others.
Reports performance and retention data to HR and L&D while providing training recommendations and strategies based on trends.
May consult in the interview, hire, performance review, discipline, and termination process in collaboration with the Vice President of Operations & HR to ensure all training needs are aligned, relevant, and delivered as expected (as needed).
Regularly inspects facility for safety hazards and either resolves them or reports them to the safety manager as appropriate. Jointly accountable (with warehouse leadership) for maintaining the physical condition of the warehouse and its equipment.
Performs all assigned duties for area markets, as needed/requested, which may require travel.
Performs other duties as assigned by manager.
SUPERVISION:
Direct supervision of all Selector and Driver New Hires (~20 new hires at any given time) during their onboarding (Day 1 – Day 90).
Market on-the-job Trainers, where applicable.
RELATIONSHIPS
Internal: VPO, Directors, HR, and Supervisors/Managers, and Supply Chain Associates
External: Training course vendors and regulatory compliance agencies, as applicable
WORK ENVIRONMENT
Inside/Outside of Distribution Centers, exposure to heat & cold (freezer & cooler)
Internal Associate facing
Travel via air & car (rental)
MINIMUM QUALIFICATIONS
Two years of training/facilitation experience
One year experience overseeing a workforce
Strong leadership, communication, and people development skills
Education
High School diploma or equivalent
PREFERRED QUALIFICATIONS
College degree
Training/facilitation experience in a Supply Chain and/or Warehouse environment
Prior experience and/or leadership/direct supervision in a Supply Chain/Warehouse environment
Strong facilitation, leadership, communication, engagement, and development skills
Ability to compile and interpret operational metrics
Broad knowledge of warehouse operations, methods, and procedures
Strong computer skills with proficiency in PowerPoint, Word, Excel and Access
Familiarity with inventory control, OSHA, HAACP and other regulatory requirements
PIT experience
PHYSICAL QUALIFICATIONS
• Must be able to perform the following physical activities for described length of time
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO: FREQUENCY:
STAND - CONTINUOUSLY
WALK - CONTINUOUSLY
DRIVE - CONTINUOUSLY
SIT - OCCASIONALLY
LIFT
1-10 lbs (Sedentary) - OCCASIONALLY
11-20 lbs (Light) - FREQUENTLY
21-50 lbs (Medium) - FREQUENTLY
51-100 lbs (Heavy) - FREQUENTLY
Over 100 lbs (Very Heavy) - NEVER
CARRY
1-10 lbs (Sedentary) - OCCASIONALLY
11-20 lbs (Light) - OCCASIONALLY
21-50 lbs (Medium) - OCCASIONALLY
51-100 lbs (Heavy) - OCCASIONALLY
Over 100 lbs (Very Heavy) - NEVER
PUSH/PULL - FREQUENTLY
CLIMB/BALANCE - FREQUENTLY
STOOP/SQUAT - FREQUENTLY
KNEEL - FREQUENTLY
BEND - FREQUENTLY
REACH ABOVE SHOULDER - OCCASIONALLY
TWIST - FREQUENTLY
GRASP OBJECTS - CONTINUOUSLY
MANIPULATE OBJECTS - FREQUENTLY
MANUAL DEXTERITY - FREQUENTLY
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$71,000 - $110,000***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***
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