Associate, Transformation & Enablement
Vistra · Malaysia
Business Analyst / Senior Business Analyst – Client Data Quality and Governance
It’s never been a more exciting time to join Vistra
At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.
But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.
We have an exciting opportunity for you to join our team as Business Analyst / Senior Business Analyst to focus on Client Data Quality and Governance. Reporting to the Team Lead, this is a full-time and permanent position based in Global Delivery Hubs in Johor Bahru, Malaysia / Kuala Lumpur, Malaysia / Mumbai, India / Foshan, China, allowing you to make a significant impact to our team and its growth.
Key Responsibilities
Section A – Master Data: Master File Creation & Management
- Create and maintain Master Files for Managed Entities and General Relations across multiple jurisdictions in the Entity Management System database, ensuring data accuracy and completeness.
- Perform quality checks to ensure all Masterfile entries meet established standards.
- Store finalized documents in Document Management System in accordance with established naming conventions and filing protocols.
- Liaise and coordinate with Finance, Client Acceptance Team, Business Development, Account Management, and relevant teams to ensure smooth Masterfile creation and entity setup.
- Conduct periodic data quality audits to identify and rectify discrepancies.
- Any other ad-hoc duties as assigned.
Section B – Entity Management System
- Monitor and redirect all requests and queries to Entity Management System for request resolutions. Follow up and ensure completion of all requests and queries received.
- Identify gaps and areas of improvement in Entity Management System and coordinate with relevant teams for resolution.
- Gather, document, and analyse business requirements from stakeholders for Entity Management System enhancements and configurations.
- Conduct gap analysis between current system capabilities and business needs.
- Participate in system enhancement testing (UAT) related to Entity Management System, Document Management System and integrated platforms.
- Support integration activities between Entity Management System and other platforms.
- Assist in data mapping, data migration planning, and validation for system integrations.
Key Requirements
- Strong attention to detail with a commitment to data accuracy and completeness.
- Good communication skills, critical thinking, and problem-solving abilities.
- Meticulous and able to work to tight deadlines while managing multiple priorities.
- Independent, self-motivated, and proactive in identifying and resolving issues.
- Ability to organise and prioritize work with minimum supervision.
- Strong team player with a collaborative mindset.
- Familiarity with database management concepts and data entry best practices.
- Analytical and detail-oriented, with the ability to detect data discrepancies and ensure data integrity.
Relevant Experience
- Experience working with entity management systems – ViewPoint experience is a strong advantage.
- Relevant experience in KYC requirements and corporate entity structures preferred.
- Prior experience in professional services firms, including corporate services and legal firms, preferred.
- Experience handling entities across multiple jurisdictions is an advantage.
Education / Professional Qualifications
- Degree or Diploma in any relevant field; data management certifications are advantageous but not mandatory.
Company Benefits
At Vistra, we believe in putting our employees’ well-being first. We offer a flexible hybrid working arrangement and celebration leave.
Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions outside of work.
As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like ICSA, ensuring you stay ahead in your field.
If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey.