Loss Mitigation Funds Specialist
Carrington · Orange
Come join our amazing team and work on-site in Orange!
The Loss Mitigation Funds Specialist (“LMFS”) is responsible for providing daily payment posting instructions for all active Loss Mitigation accounts (e.g. Trial Plans, Formal Forbearance Plans, Special Forbearance Plans, and Reinstatements/Payoffs). Additionally, the LMFS will set up and monitor trial plans and payment plans, update status codes and complete specific tasks within Fiserv used to track the progression of our files through the Loss Mitigation process.
Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $20.00 to $22.00.
What you’ll do:
- Ensure all Trial Plans, Repayment Plans and Forbearance agreements are set up in the system timely and correctly in accordance with program guidelines.
- Provide loan level instructions to apply or return funds received on active Loss Mitigation accounts.
- Complete coding in Fiserv to annotate trial start and trial end payments.
- Partner with other areas of the business to address loan level issues and perform root cause analysis.
- Work with management to create an environment of continuous process improvements.
- Must acquire state licensing in all 20 states within 6 months of start date.
- Minimal travel supporting business operations may be required.
- Perform other duties as assigned.
What you’ll need:
- High school diploma or equivalent required; college degree preferred.
- One 1+ year(s) of mortgage experience preferred but not required.
- Incumbent will actively pursue state licensing during tenure.
- Knowledge of Microsoft Suite at an intermediate level preferred.
- Strong organizational skills with good attention to detail required.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
- Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
- Customized training programs to help you advance your career.
- Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).
- Educational Reimbursement.
- Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
https://oag.ca.gov/privacy/ccpa
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
We encourage collaboration, innovative thinking and work that endures. We reward initiative and informed decisions while empowering you to act in the best interests of our customers and our company.