Account Executive, Commerce Cloud
Salesforce · Tokyo
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Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Experience
Salesforce Commerce Cloudは日本事業の展開拡大に際して、東京エリアを中心に担当するセールスエグゼクティブを募集しています。直販営業スタイルで新規・既存顧客に対して、eCommerceを起点として顧客ビジネスの理解に基づきクライアントのビジネス拡大に対する提案を行います。営業先は経営者や役員などビジネスのリーダーが中心、コンサルティング要素の強い営業活動を行うことができます。
Specialist AEとは？
Salesforceの代表的な営業ポジションであるAccount Executiveは、アカウント攻略という視点で数字を最大化させるための営業スキルを学べる一方、製品のSpecialist AEでは担当するセグメントのビジネスをどうしたら成長させられるかという視点が求められるため、目の前の商談をCloseするための営業スキルを磨くことはもちろん、Generalistとしての視点でビジネスを進めていく経験ができます。Salesforceという大きな会社の中でこのような経験ができることは、これまでの営業職とは違った形で皆さんのキャリアアップに大きく貢献できるポジションとなっています。
What You'll Actually Be Doing
- 主に東京エリアを中心とした大手企業を担当Responsibilities:世界No.1 CRMソリューションプロバイダーにおけるECソリューションを、マーケティング部門、インサイドセールス部門、チャネルセールス部門、パートナー様など協調しながら新規顧客開拓、既存顧客の深耕を推進をし、自身の売上目標（個人業績）の達成を目指していただきます。
- B2C/B2BのプラットフォームであるCommerce Cloudを直販形式で提案及び販売いただきます。
- Salesforceの他のソリューションの理解を含め、顧客ニーズの実現に合わせた提案を実施いただきます。
- 製品ではなくサービスを顧客に提供しますので、製品の出荷・納品に労力を費やすことは無く、顧客の成功に向けた提案に集中ができます。
- 提案先の多くはCxO、役員クラスで、経営及び事業戦略における課題解決に向けた提案を推進いただきます。
- 製品のスペシャリストでありながら、セールスリードの職務を遂行いただきます。
- 担当テリトリーの中で年間の販売戦略の策定及びセールスプレイの実行頂きます。
- キーパートナーとなるデジタルエージェンシー、システムインテグレーター、フルフィルメント/物流パートナーなどと協働した提案活動を進めることがあります。
You're Our Person If...
- IT業界における法人営業 5年以上の経験
- 自己成長意欲、変化及びスピード感を楽しめる柔軟性のある方
- 顧客第一のマインドと予算への強いこだわりを持ち、アクティブに活動できる方
- 従来のやり方に固執せず、新しいものを取り入れるという感覚がある方
- 目標達成のため、案件発掘手段や優先順位付け、営業プロセスを確立し、実践している方
- 個人目標金額を持つ直販営業経験をお持ちの方
- エンタープライズ向けのソフトウェア販売経験をお持ちの方
Even Better If...
- 課題解決型の提案経験をお持ちの方
- CRM、ERP、BI、SCM、PLMなど、BPMを中心としたエンタープライズアプリケーションの知識
- 企業向け小売またはデジタルマーケティングソリューションの販売経験
- 英語 (ただし、必須としません)
- ECソリューションの販売経験
- 年間目標達成経験及び表彰経験
The Experience
Salesforce Commerce Cloud is looking for a Sales Executive, mainly covering the Tokyo area, as we expand our business in Japan. Using a direct sales approach with new and existing customers, you will make proposals that grow clients' businesses, starting from eCommerce and grounded in an understanding of their business. Your counterparts will mainly be business leaders such as executives and directors, so you can carry out sales activities with a strong consulting element.
What is a Specialist AE?
The Account Executive is a signature sales position at Salesforce. While it teaches you the sales skills to maximize results from an account-conquest perspective, a product Specialist AE is expected to think about how to grow the business of the segment you cover. This means you will sharpen the sales skills to close the deal in front of you, and you can also gain experience driving the business with a Generalist's perspective. Having this kind of experience within a large company like Salesforce makes this a position that can contribute greatly to your career advancement in a way that differs from previous sales roles.
What You'll Actually Be Doing
- Cover mainly large enterprises in the Tokyo area. Responsibilities: Work with the marketing, inside sales, and channel sales teams, partners, and others to drive new customer acquisition and deepen existing customer relationships with EC solutions from the world's No.1 CRM solution provider, aiming to achieve your own sales target (individual performance).
- Propose and sell Commerce Cloud, a B2C/B2B platform, through a direct sales model.
- Make proposals tailored to realizing customer needs, including an understanding of Salesforce's other solutions.
- Because you provide customers with services rather than products, you will not spend effort on shipping or delivering products, and can focus on proposals for customer success.
- Many of your proposal targets are CxO and executive-level leaders, and you will drive proposals that solve challenges in management and business strategy.
- Perform the duties of a sales lead while being a product specialist.
- Develop the annual sales strategy within your assigned territory and execute sales plays.
- You may work on proposals in collaboration with key partners such as digital agencies, system integrators, and fulfillment/logistics partners.
You're Our Person If...
- 5+ years of corporate sales experience in the IT industry
- Self-motivated, with the flexibility to enjoy change and a fast pace
- Customer-first mindset with a strong commitment to budget, and active in your work
- Not tied to conventional ways, with a sense for adopting new approaches
- Have established and practice your own methods for finding opportunities, prioritizing, and running the sales process to reach goals
- Direct sales experience carrying an individual quota
- Experience selling enterprise software
Even Better If...
- Experience with problem-solving proposals
- Knowledge of enterprise applications centered on BPM, such as CRM, ERP, BI, SCM, and PLM
- Experience selling retail or digital marketing solutions to enterprises
- English (but not required)
- Experience selling EC solutions
- Experience achieving annual targets and receiving awards
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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