Senior Account Manager

Optimiza · Amman

Manage and maintain client relationships to ensure customer satisfaction and loyalty.

• Identify and evaluate potential sales leads, qualifying them for further engagement.

• Schedule and conduct meetings and presentations with clients to showcase company services.

• Collaborate with team members and other departments to optimize sales efforts.

• Update all sales activities and account information regularly in the company’s CRM system.

• Strive to meet or exceed sales quotas and targets.

• Prepare and deliver compelling presentations on company services.

• Maintain a well-developed pipeline of potential clients.

• Attend relevant vendors' events and seminars to stay informed about industry trends.

• Work diligently to meet and exceed customer expectations.

• Promote strong and ongoing relationships with prospects and customers to foster long-term partnerships.

• Conduct thorough market research to stay informed about industry trends, competitor activities, and market conditions.

• Perform other assigned duties as required.

Requirements

Bachelor’s degree in software engineering, Business Administration, Marketing, or any related field.
0–3 years of experience in Sales, Account Management, Customer Service, or related field.
Entry-level Sales or Account Management Certification.
Customer Relationship Management (CRM) training.
Customer Service & Client Success Training.
Business Communication & Negotiation Training.

Benefits

Class A medical Insurance

Annual Bonus