IT Infrastructure Engineer
Polk County · Bartow · $70,158 (stated in the posting)
IT - Infrastructure Engineer I
Starting Salary - $70,158.40 annually.
IT - Infrastructure Engineer II
Starting Salary - $77,334.40 annually.
IT - Infrastructure Engineer II
Starting Salary - $$81,224.00 annually.
Must be able to perform the essential functions of the position, with or without reasonable accommodation. Essential functions and job-related requirements, including physical and cognitive demands, are described below. This job description outlines the general scope of duties and responsibilities and is not intended to be an exhaustive list of all tasks that may be assigned.
MAJOR FUNCTION
Performs professional engineering work involving the design, implementation, administration, maintenance, automation, monitoring, and security of the County's enterprise information technology infrastructure.
The Infrastructure Engineer supports one or more enterprise technology disciplines including network infrastructure, wireless networking, virtualization, enterprise storage, cloud platforms, Microsoft 365, identity services, cybersecurity, automation, and disaster recovery. Work involves planning, implementing, troubleshooting, documenting, securing, and optimizing enterprise technology systems while ensuring highly available, resilient, and secure services for County departments and affiliated agencies.
As engineers advance through the classification series, responsibilities evolve from operational support to enterprise architecture, technical leadership, strategic planning, and technology governance.
Infrastructure Engineers may be assigned responsibility for one or more enterprise technology domains including:
- Enterprise Routing and Switching
- Wireless Infrastructure
- Enterprise Firewalls and Network Security
- Server Infrastructure
- Enterprise Virtualization Platforms
- Enterprise Storage (SAN)
- Cloud Infrastructure
- Microsoft 365 Services
- Identity and Access Management
- Operational Cybersecurity
- Infrastructure Automation
- Disaster Recovery
- Monitoring and Observability
- Enterprise Backup and Recovery
(Current enterprise technologies include Cisco, HPE Aruba, Meraki, Check Point, Microsoft Azure, Oracle Cloud Infrastructure, Microsoft 365 G5, Red Hat Enterprise Linux, VMware, HPE Storage, Veeam, and Red Hat Ansible Automation Platform.)
ILLUSTRATIVE DUTIES
Design, implement, maintain and support enterprise infrastructure.
Configure, troubleshoot and optimize enterprise network systems.
Administer virtualization, storage and cloud platforms.
Implement and maintain enterprise cybersecurity controls.
Develop and maintain infrastructure automation.
Participate in disaster recovery and business continuity planning.
Produce and maintain technical documentation.
Participate in architecture reviews and technology evaluations.
Lead or participate in infrastructure projects.
Mentor junior engineers.
Collaborate with vendors and business stakeholders.
Participate in emergency response activities as required.
KNOWLEDGE, ABILITIES AND SKILLS
Technical Knowledge
Enterprise networking
Cloud computing
Cybersecurity
Microsoft 365
Virtualization
Storage
Linux administration
Automation
Enterprise architecture
Analytical Skills
Root cause analysis
Problem solving
Capacity planning
Performance optimization
Risk assessment
Professional Skills
Written communication
Presentation skills
Technical documentation
Vendor coordination
Customer service
Leadership Skills
Mentoring
Project leadership
Collaboration
Strategic planning
Technology governance
MINIMUM QUALIFICATIONS
Graduate of an accredited high school/trade school or possession of an equivalent diploma.
Must possess and maintain a valid Florida’s Driver’s License.
A comparable combination of related training and experience may be substituted for the minimum qualifications, except where licensure is required
IT Infrastructure Engineer I – PG 21
Minimum Qualifications
Education - Associate degree in Information Technology, Computer Science, Engineering, Cybersecurity or related field.
Experience - 0–2 years
Technical Competencies
Basic switching
VLAN configuration
Layer 2 troubleshooting
Wireless deployments
Basic server administration
Basic virtualization
Microsoft 365 administration
Execute existing Ansible playbooks
Basic cloud administration
Leadership Expectations
Works under direct supervision
Learns enterprise standards
Develops technical documentation
Demonstrates customer service
Preferred Certifications
Networking
CCST
Network+
Microsoft
MS-900
Linux
RHCSA
IT Infrastructure Engineer II – PG - 23
Minimum Qualifications
Education - Associate or Bachelor's Degree
Experience - 2–5 years
Technical Competencies
Enterprise routing and switching
Firewall administration
Wireless troubleshooting
Virtualization administration
SAN administration
Microsoft 365 administration
Identity management
Develops automation playbooks
Leadership Expectations
Works independently
Leads small technical projects
Assists with mentoring
Participate in architecture reviews
Preferred Certifications
Networking
CCNA
Aruba ACNA
Security
SSCP
Automation
RHCSA
Red Hat Ansible
IT Infrastructure Engineer III – PG - 24
Minimum Qualifications
Education - Bachelor's preferred
Experience - 5–8 years
Technical Competencies
Enterprise architecture implementation
Data center networking
Advanced firewall administration
Enterprise virtualization
Storage architecture
Hybrid cloud
Microsoft 365 enterprise administration
Cybersecurity engineering
Automation development
Leadership Expectations
Technical Lead
Mentors junior engineers
Leads major projects
Reviews engineering designs
Preferred Certifications
Networking
CCNP Enterprise
Security
CCSA
SSCP
Cloud
AZ-305
Virtualization
VMware VCP
Linux
RHCE
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