Principal Business Systems Analyst
Nutanix · North America
Principal Business Systems Analyst
Project or Program Management North America, United States Req.Num.: 32853
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We are seeking a hands-on Principal Business Systems Analyst to shape and deliver scalable business systems capabilities across the end-to-end sales lifecycle. This is a senior individual contributor role for a systems and business process leader who can operate effectively in a complex, cross-functional environment; bring structure to ambiguous problems; and influence decisions across Sales, Revenue Operations, Field Operations, Compensation, Finance, Engineering, and executive stakeholders.
You will lead high-impact initiatives spanning Salesforce, quoting and CPQ, Aviso, forecasting, reporting, and related integrations. You will translate business strategy and operational needs into durable processes, system capabilities, data standards, and measurable outcomes—from discovery and roadmap definition through implementation, adoption, and continuous improvement.
A central focus of this role is strengthening forecasting and revenue operations. You will help improve confidence in pipeline, forecast, and revenue data by advancing Aviso administration, forecast views, inspection workflows, dashboards, data synchronization, reporting, governance, and user adoption. Your work will help sales leaders and executives make faster, more consistent, and better-informed decisions.
The ideal candidate combines deep business systems expertise with strong judgment, analytical rigor, and execution discipline. You are comfortable challenging existing processes, identifying root causes, balancing competing priorities, and driving alignment without formal authority. You can move between executive-level outcomes and detailed requirements, data validation, testing, and issue resolution.
- Key Responsibilities
- Principal-Level Business Analysis and Program Delivery
Lead complex, cross-functional business systems initiatives from strategy and discovery through solution design, delivery, adoption, and post-launch optimization.
Serve as a trusted advisor to business and technology leaders, shaping priorities, surfacing tradeoffs, and recommending scalable solutions aligned to company objectives.
Translate business strategy, operating-model needs, and process challenges into clear capabilities, functional requirements, user stories, process flows, acceptance criteria, and solution documentation.
Establish structure and direction in ambiguous problem spaces, including defining scope, success measures, dependencies, risks, decision points, and delivery approach.
Evaluate current-state processes and design improved future-state operating models that increase efficiency, scalability, controls, data quality, and user experience.
Coordinate across business, systems, engineering, data, and implementation teams to deliver outcomes on time and with appropriate quality.
Drive prioritization and roadmap discussions, manage scope and dependencies, communicate status and risks, and facilitate decisions with senior stakeholders.
Facilitate executive and stakeholder workshops, process reviews, design sessions, requirements validation, and solution decision forums.
Raise the quality and consistency of business analysis practices through reusable frameworks, standards, documentation, and informal coaching of other analysts and partners.
Sales Systems, Architecture, and Process Excellence
Own or provide strategic direction for capabilities supporting lead and opportunity management, account and territory structures, forecasting, quoting, approvals, order handoff, renewals, and reporting.
Partner with system administrators, architects, engineers, and vendors to design and implement Salesforce enhancements, workflows, automation, reports, dashboards, integrations, and controls.
Analyze and resolve complex system, workflow, data, integration, and user-access issues across Salesforce, quoting platforms, Aviso, and related tools.
Define and improve business rules, field definitions, ownership structures, hierarchies, data standards, and system controls to support a reliable and scalable sales technology ecosystem.
Guide quoting and related processes, including product and pricing structures, discounting, approvals, configuration, deal-desk requirements, and downstream order and revenue data.
Monitor critical integrations and data synchronization, investigate discrepancies, identify root causes, and coordinate durable remediation across system owners.
Advise on role-based visibility, permissions, security, and access models in partnership with system and security teams.
Identify opportunities to simplify the sales technology landscape, reduce manual work, eliminate duplicate processes, and improve end-to-end process integrity.
Aviso, Forecasting, and Revenue Intelligence
Serve as a senior business systems partner for Aviso or a comparable forecasting and revenue intelligence platform.
Lead improvements to forecast views, inspection workflows, dashboards, rules, data models, and reporting that increase forecast accuracy, consistency, and executive confidence.
Establish and improve processes for pipeline inspection, forecast review, revenue reporting, data reconciliation, and exception management.
Partner with Sales and Revenue Operations leaders to translate forecasting needs into actionable system capabilities and operating rhythms.
Build and maintain recurring reports, dashboards, scorecards, and executive-ready summaries that highlight trends, risks, gaps, and recommended actions.
Consolidate information from multiple systems into clear insights while identifying data limitations, inconsistencies, and opportunities for improved governance.
Define, document, and reinforce common business definitions and reporting standards across pipeline, forecast, bookings, revenue, and related metrics.
Testing, Adoption, and Continuous Improvement
Define test strategies, test plans, test cases, validatio