Cust Exp Professional

Honeywell Aerospace · Bengaluru

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Join a company that's reintroducing itself to the aviation community we've helped advance for more than a century. At Honeywell Aerospace (NASDAQ: HONA), we're launching as an independent, publicly traded aerospace and defense company built on a legacy of operational excellence and mission-focused execution.

Our new brand identity pairs that heritage with real momentum, as we build technology that helps pilots navigate with confidence, aircraft operate more efficiently, and operators stay ahead of change. With our systems on board 90% of the world's aircraft, your work here has reach that's rare to find anywhere else.

Focusing on our customers, investing in innovation, and building a culture of accountability and performance is how we're shaping what comes next.

Every horizon. Every mission. Every day.

The Customer Experience Specialist is responsible for managing the end-to-end customer experience for Production Return Orders (PRO), ensuring seamless coordination from return initiation through repair completion and shipment back to the customer. The role serves as the primary liaison between customers, repair operations, logistics, planning, finance, and service teams to deliver timely updates, resolve issues, and achieve high customer satisfaction.

As a Customer Experience Professional here at Honeywell, you will design and deliver training programs to enhance employee capabilities, collaborate with teams to identify training needs, and support senior leadership in shaping customer experience strategy.

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