Room Attendant

Accor · Santa Monica · $26.83–$33.54/hr (stated in the posting)

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Company Description

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer’s market.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Pay Rate Range: $26.83-$33.54

Job Description

Reporting to the Assistant Director of Rooms, the Room Attendant plays a key role in delivering a clean, comfortable, and welcoming environment for guests. This position requires strong attention to detail, efficiency, and a commitment to high service standards. Responsibilities and essential job functions include but are not limited to the following:             

• Provide consistently professional, friendly, and engaging service to guests
• Clean and service assigned guest rooms, suites, and public areas in accordance with hotel standards
• Perform a full range of housekeeping duties, including:
  • Making beds and changing linens
  • Dusting and polishing furniture and fixtures
  • Vacuuming carpets and cleaning floors
  • Thoroughly cleaning and sanitizing bathrooms
  • Cleaning windows, mirrors, and glass surfaces
  • Removing trash and used items from rooms

• Replenishing guest room supplies such as towels, toiletries, and amenities
• Inspecting rooms to ensure cleanliness, proper setup, and functionality of all equipment
• Reporting maintenance issues, damages, or safety concerns promptly to the appropriate department
• Maintaining housekeeping carts, storage areas, and linen closets in an organized and clean manner
• Follow all health, safety, and sanitation guidelines, including proper handling of cleaning chemicals
• Respecting guest privacy and security, ensuring confidentiality at all times
• Responding promptly to guest requests and communicate effectively with team members and supervisors
• Assisting with special cleaning projects, deep cleaning tasks, and room preparations as needed

Qualifications

• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Previous housekeeping or hospitality experience preferred.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Reliable, responsible, and able to work independently or as part of a team.
• Ability to stand and walk for extended periods, up to 8 hours.
• Ability to bend, kneel, and squat for extended periods.
• Ability to lift and carry up to 30 pounds frequently.
• Ability to push and pull housekeeping equipment, such as tables and carts, weighing up to 100 pounds.
• Ability to work in a fast-paced environment with frequent movement.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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