School Based Program Director

Brightli · Indianapolis

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Job Description:

Job Title: School Based Program Director

Location: Marion Co, Johnson Co, and Morgan Co.
Department: Behavioral Health / Program Management
Employment Type: Full-Time
Shift: Day Shift

Job Summary

Are you a passionate and experienced behavioral health professional looking to make a meaningful impact in the lives of individuals and communities? Do you have a strong background in program management, regulatory compliance, fiscal oversight, and team leadership? Join Centerstone as a Program Director and help us deliver high-quality, compliant, and person-centered behavioral health services.

As a Program Director, you will provide leadership and oversight for an assigned business unit, ensuring operational effectiveness, financial accountability, regulatory compliance, and quality service delivery. Working under the direct supervision of the Vice President, you will develop and maintain strong relationships with community stakeholders, funding partners, referral sources, and team members. You will also oversee quality management initiatives, monitor key performance indicators, support staff development, and identify opportunities to expand and enhance services.

Our ideal candidate is an organized and collaborative leader with strong communication and decision-making skills, a commitment to continuous improvement, and the ability to foster a positive culture where clients, stakeholders, and team members are treated with dignity and respect.

Join Centerstone and help advance our mission of improving access to quality behavioral health services and strengthening the communities we serve.

Position Perks & Benefits

• 29 Days of PTO
• Eligibility for HRSA Loan Repayment, subject to eligibility requirements
• Employee benefits package, including health, dental, vision, retirement, life insurance, and more
• Competitive 401(k) retirement savings plan with up to a 5% employer match for eligible part-time and full-time employees
• Company-paid basic life insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts for healthcare and dependent childcare expenses
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement

Key Responsibilities

• Oversee the financial performance, operational effectiveness, and regulatory compliance of the assigned business unit.
• Identify potential funding opportunities and develop strategies to expand or enhance existing services.
• Assist with grant management and ensure invoicing is completed accurately and within established timelines.
• Monitor key performance indicators (KPIs) and implement strategies to achieve established performance goals.
• Review financial and operational variances and ensure timely reporting.
• Develop and maintain relationships with key stakeholders, including targeted case management organizations, regional Department of Mental Health offices, vocational rehabilitation facilities, referral partners, and funding sources.
• Ensure compliance with contractual obligations, applicable laws and regulations, CARF accreditation standards, state guidelines, state licensure requirements, funding agreements, referral source expectations, and organizational systems.
• Maintain audit-ready documentation, processes, and operational practices.
• Lead staff management activities, including hiring and termination decisions, coaching, professional development, performance management, recognition, and productivity oversight.
• Oversee and support quality management processes throughout the assigned business unit.
• Conduct quality management file reviews for each service and office under supervision.
• Perform field observations of team members delivering services to support service quality, staff development, and compliance.
• Ensure databases and electronic medical records are used appropriately, maintained accurately, and updated to reflect services delivered throughout the region.
• Provide direct care coverage or work direct care shifts as operationally required.
• Perform other duties as assigned.

Education and/or Experience Qualifications

• Master's degree and at least two years of relevant experience in a healthcare system, or five years of behavioral healthcare experience, required.
• Experience in behavioral healthcare program management or a similar leadership role preferred.
• Master's degree preferred.

Required License/Certification (one of the following)

• No specific professional license or certification was identified as a requirement in the provided job description.
• A valid driver's license, acceptable driving record, and current automobile insurance are required.

Additional Qualifications

• Demonstrated ability to develop, implement, and improve processes and workflows.
• Strong organizational and project management skills, with the ability to coordinate people, priorities, and multiple initiatives.
• Excellent written and verbal communication skills, including the ability to prepare reports and confidently present information.
• Strong interpersonal skills and the ability to establish and maintain productive relationships with staff, stakeholders, and community partners.
• Ability to exercise sound judgment, make independent decisions, and address operational challenges effectively.
• Strong collaboration skills and a commitment to contributing to a positive, team-oriented work environment.
• Knowledge of regulatory compliance, contractual obligations, CARF accreditation standards, state guidelines, licensure requirements, and funding and referral source expectations.
• Proficiency in Microsoft Word, Excel, internet platforms, databases, web-based applications, and other electronic systems.
• Understanding of the needs of individuals with disabilities and/or barriers to employment, education, and independent living.
• Knowledge of evidence-based treatment methods, principles, and techniques related to mental health and/or substance use services.
• Familiarity with community resources and the ability to connect individuals with appropriate services and support.
• Knowledge of supervisory practices, staff training, performance management, and leadership techniques relevant to mental health and/or substance use treatment.
• Ability to promote accountability, continuous improvement, and high-quality service delivery.

Supervisory Requirements

• Communicate the organization's strategic direction and encourage active participation from team members.
• Provide leadership, direction, and guidance across all aspects of the assigned department or business unit.
• Monitor the identification, development, and implementation of strategic objectives.
• Engage team members at appropriate levels in planning, decision-making, and achieving departmental goals.
• Communicate departmental updates, organizational changes, and important company information in a timely and effective manner.
• Address challenging employee situations directly, exercising appropriate discretion and consulting Human Resources as needed.
• Champion organizational change and support the effective implementation of new initiatives and processes.
• Promote a collaborative team environment and actively encourage feedback and input from employees at all levels of the organization.
• Support staff accountability, professional growth, and consistent performance expectations.

Employment Requirements

• Successfully complete required background screenings, including criminal history, driving record, abuse and neglect registry checks, and fingerprinting.
• Complete New Hire Orientation at the beginning of employment.
• Complete all required training, including Relias training, upon hire and annually thereafter.
• Maintain a valid driver's license, an acceptable driving record, and current automobile insurance.

Physical Requirements

ADA Consideration – Sedentary Work

This position primarily involves sedentary work, requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.

The role requires repetitive hand, finger, and arm movements associated with typing, writing, and computer use throughout the workday. Employees will primarily sit but may occasionally need to stand or walk for brief periods.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.

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