Senior Manager, Vancouver Laboratory
Bureau Veritas · Vancouver
Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo?
If you want to make a difference and love being surrounded by the best and the brightest minds, Bureau Veritas Canada might be the place for you!
Here are our Core Values:
Trusted
Responsible
Ambitious & Humble
Open & Inclusive
If these values resonate with you, Bureau Veritas is looking for a
Job Title: Senior Manager, Vancouver Laboratory
Reports to: Director, Operations - Canada
Location: Vancouver, B.C.
Basic Purpose:
Reporting to the Director, Operations – Minerals Canada, the Senior Manager, Vancouver Laboratory is responsible for overall operations management of the Vancouver Minerals Laboratory, who will drive operational excellence, mentor emerging leaders, and contribute to business strategy as it relates to the Vancouver lab and its network.
Key Accountability/Responsibilities:
Operational Leadership & Strategic Management
- Manage operational activities of the Vancouver Minerals lab, including Sample Preparation, Weighing, Fire Assay, Wet Assay, Geochemistry, and XRF and support groups - Maintenance and Warehouse.
- Support the development and execution of the annual operational plan aligned with regional and divisional business objectives.
- Assist in establishing and monitoring financial KPIs including budget management, cost control, and revenue optimization.
- Drive continuous improvement initiatives to increase laboratory throughput and profitability.
- Review department KPIs and report to Director on a weekly basis, with monthly business reviews.
People Leadership & Talent Development
- Provide direct performance management to various department Managers and Assistant Managers reporting to the Vancouver Laboratory Manager.
- Identify, mentor, and develop high-potential managers as future leaders; create individual development plans for succession pipeline.
- Provide leadership and guidance for all aspects of employee management: recruitment, safety training, scheduling, conflict resolution, and performance management.
- Foster a culture of accountability, continuous learning, and professional development.
- Conduct regular one-on-ones and career development discussions with direct and indirect reports.
Operational Excellence & Quality
- Working with Technical Services, support the development and implementation of systems and procedures to improve operating quality and efficiency.
- Review and improve current analytical methodologies, from instrumentation to EVO analytical/production programs, with focus on quality and efficiency.
- Ensure operation processes and problems are analyzed, documented, and resolved.
- Ensure departmental monitoring of analytical charts and quality issues, ensuring corrective action and OCI completion by due date.
- Assist the QA team in validation of methodologies per ISO 17025 certification requirements.
Safety & Compliance Leadership
- Lead a safety-first culture within Vancouver laboratory, ensuring all staff, contractors, and visitors meet PPE and HSE requirements.
- Ensure Manager/Assistant Manager completion of investigation reports for all first aid injuries, developing corrective actions to prevent recurrence.
- Ensure use of Return-To-Work (RTW) Program.
- Ensure staff compliance with all policies, safety regulations, ISO Quality System SOPs, occupational health and safety legislation, BV Group Policies, and applicable ISO standards.
Cross-Functional Collaboration & Escalation
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- Support other branches and on-site laboratories as required.
- Collaborate with QA, Finance, and HR to align laboratory operations with organizational objectives.
- Participate in regional management meetings and contribute to strategic planning.
- Escalate issues or concerns to Director in a timely manner.
- Act in a safe and professional manner and wear appropriate attire including required PPE.
- Other duties as assigned or required from time to time.
Supervisory Responsibilities:
- Provide direct management to all operations Managers in Vancouver.
- Performance management for all N+1s.
- Ensure completion of performance management for all indirect reports reporting into N+1s.
- Provide guidance and mentorship to indirect management reports (Assistant Managers/Supervisors).
- Evaluate organizational structure and recommend staffing changes to optimize performance.
To be Successful in this role, you will need (most):
Technical & Analytical
- Strong analytical chemistry background with in-depth knowledge of analytical techniques used within operating departments.
- Research, analytical methods, and data analysis skills.
- Advanced knowledge of laboratory instrumentation, quality systems, and analytical best practices.
Leadership & People Management
- Proven strategic leadership skills with demonstrated ability to lead and develop multiple management layers.
- Executive presence and ability to communicate effectively with senior leadership and external stakeholders.
- Strong leadership skills with focus on continually evolving/improving employee experience.
- Ability to build high-performing teams and create a culture of accountability and excellence.
- Coaching and mentoring capabilities to develop future leaders.
Business & Strategic Acumen
- Strong business sense with demonstrated ability to understand financial statements, manage budgets, and drive profitability.
- Experience with business process improvement, operational efficiency optimization, and cost management.
- Strategic thinking skills; ability to translate organizational strategy into operational execution.
- Project management and change management experience.
Critical Thinking & Problem-Solving
- Logical and methodical approach with strong critical thinking skills.
- Ability to analyze complex operational challenges and develop data-driven solutions.
- Decision-making capability under pressure with ability to balance competing priorities.
Communication & Interpersonal
- Effective communication skills, including written and verbal communication.
- Ability to present to senior leadership and communicate complex technical information to diverse audiences.
Conflict resolution and negotiation skills.
Experience, Qualifications & Required:
Education
- Master's or Ph.D. in Sciences. Equivalent experience will be considered.
Experience
- 15+ years' experience in an analytical laboratory, with progressive responsibility.
- Experience with Minerals analysis required.
- 10+ years' management experience leading multiple teams in a high-volume laboratory environment.
- 5+ years in a strategic or senior management role with P&L responsibility.
- Demonstrated success developing and advancing managers into leadership positions.
- Experience with ISO 17025 or equivalent quality management systems.
Preferred Qualifications
- MBA or advanced business qualification.
- Experience in a matrix or multi-site operational environment.
- Familiarity with laboratory information management systems (LIMS) and EVO analytical software.
- Lean/Six Sigma certification or equivalent continuous improvement training.
Compensation and Benefits:
Bureau Veritas is proud to be committed to providing fair and competitive pay as well as extensive health and wellness benefits package for eligible full-time employees.
The salary for this role will be commensurate with skills / experience.
Eligible to participate in Annual Incentive Plan.
Additional Benefits Include Top-Tier Health, Dental, and Vision
Paid Time Off, Statutory Holidays, and up to 8 hours of volunteer time off
Life Insurance & AD&D
STD & LTD Coverage
Company RRSP match
Employee Assistant Program (EAP)
Professional Development through Tuition Reimbursement
Join us at Bureau Veritas, where your well-being and professional growth are our top priorities.