Senior Executive, iCIMB & CCBO - Trade Shared Services SG (Trade Processing) MY
CIMB Group · Malaysia
- Responsible for the daily activities of the section.
- Checking, approving & verification of transactions processed.
- Assist HOS in the implementation of policies & procedures.
- Ensure team readiness for Audit.
- Any other responsibilities / tasks as assigned by the Management from time to time.
- Adhere strictly to compliance and operational risk controls in accordance with Bank’s policies & guidelines.
- Continuous review of existing process flow to identify process improvements that will enhance operational effectiveness.
- To ensure timely submission & accuracy of reports SLA, CUR etc.
- Solution provider on Trade Finance operational issues to CIMB Group.
- Escalation of Facility & product compliance for approval to relevant authorities.
- Provide training to staff & brief staff on new initiatives / products.
- Oversee the daily operation of the team and ensure that the set productivity targets (efficiency, accuracy, timeliness etc.) and processing turnaround & SLA are met.
- Responsible for proper filling & housekeeping of the section.
- Monitor, approve & address TF AMLA, ISO, Compliance, and Virtual Surveillance Check.
- Monitor defects & conduct regular review of staff’s performance.
- Monitor staff performance on productivity & accuracy (SLR).
- Monitor Overtime & ensure justification recorded for management’s reporting.
- Monitor attendance, late comers & address tardiness as per HR guidelines.
- Coach & develop team members to achieve desired level of productivity & competency.
- Conduct daily huddles, raise logs & monitor for closure under Corrective Action Plan (CAP/CAR/IR).
- Attend to telephone enquiries and reply to swift / mails enquiries when required.
- Perform any other assignments by HOS/HOD which may be directed from time to time.
- Handle TSD Singapore / 3rd party / Loan Owner’s query / complaint promptly.
- Perform and relief other units in their daily operations and ad hoc assignment.
- Perform document checking under UCP600/ISBP and Loans compliance checking.
- Check and approve alerts in AMLA system (With sighted of higher level approval).
- ADMINISTRATIVE
- 1. Prepare daily/weekly/monthly/SLA Report.
- 2. Monitor and ensure KPIs are met.
- 3. Motivate staff / peers (if applicable).
- 4. Participate & ensure compliance to 4 S initiatives.
- 5. Timely submission of Reports i.e. SLA, CUR, MAS reports, Month End Report & etc.
- 6. Handle additional functions, ad hoc assignment or projects related to Trade System or Trade Finance.
- 7. To perform Testing of System related matters as when required.
- 8. Perform data entry for Capacity Utilization Rate (CUR).
- 9. Monitor Overtime & ensure justification recorded for management’s reporting.
- 10. Any other responsibilities / tasks as assigned by the Management and as per Business requirement from time to time.