Team Leader, Quality
Colgate-Palmolive · Sricity
Relocation Assistance Offered Within Country
Job Number #176870 - Sricity, Andhra Pradesh, India
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Role Summary & Purpose
Championing product integrity and consumer trust, you will architect and deploy the site Quality Master Plan and Quality Manual across Colgate-Palmolive’s high-speed Sri City manufacturing plant. You will drive a rigorous 'Right First Time' operational culture by auditing manufacturing systems, resolving Non-Conformance Reports (NCRs) through CAPA, and leading technical bundle validations. Partnering directly with shop-floor operations and global audit teams, you eliminate process variation and customer complaints. Based on-site in Sri City, you ensure every toothbrush manufactured meets world-class quality and safety standards.
-
Develop, document, and maintain the site Quality Master Plan, Quality Manual, and Global Quality standards compliance.
-
Conduct internal audit programs and participate in Divisional and Corporate Quality Audits to evaluate site quality effectiveness.
-
Lead root cause analysis and CAPA closures for all Non-Conformance Reports (NCRs) in coordination with plant leadership.
-
Manage the online Customer Response System (CRS), analyzing consumer complaints to drive continuous improvement.
-
Monitor shop-floor quality KPIs and process capability to ensure all finished products fulfill KRSs (Key Release Specification) prior to market release.
-
Deliver structured technical training and coaching to Quality Technicians, Operators, and plant line teams.
-
Education: Bachelor's or Master's degree in Science or Technical stream (B.Sc / M.Sc / B.Tech) from a recognized university.
-
Experience: 3 to 5 years of core experience in the FMCG industry with Quality & Production management responsibility.
-
Quality Methodologies: Proven expertise in developing Quality Manuals, executing CAPA, NCR resolution, and process capability monitoring.
-
Systems: Working knowledge of SAP (QM module), online CRS complaint management, and quality audit frameworks.
-
Industry: Experience in high-volume consumer goods (CPG/FMCG), oral care, or precision plastics manufacturing.
-
Audit Expertise: Familiarity with international subsidiary benchmarking, cGMP, and EOHS site standards.
-
Soft Skills: Exceptional training, coaching, and people facilitation capabilities with a strong decision-making mindset.
-
Commercial Mindset: Understanding of plant financials, product commercialization bundles, and target cost delivery.
#CPIL
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
#LI-On-site