Sales Officer - Chennai

Dalmia Bharat Group · Chennai

•Planning & Executing activities to achieve the Sales Target

Getting sales target (weekly/monthly/annually) from State head & prepare action plan
Develop & Manage Institutional customer & ensuring best in class & after sales service
Planning days activities involving tele-calls to institutional customers determining their requirements & subsequently move for market visit for the day.
Market Visit- Gathering all information about institutional customer to be visited & informing them about our Brand and Product.
Responsible to put efforts for higher Net Cement Realization.

•Collection of outstanding payments

Responsible to engage dealers to avail max cash discount & putting strategies ensuring speedy recovery of outstanding payments
Keeps track of payment from dealers. Puts continuous efforts to align them to avail cash discount. Educate about benefits & convert them to RTGS payment.

•Servicing The Network

Escalate unsolved issues w.r.t indenting agent commission, supply issues, or any contingent issues to State head & ensure its timely redressal
Provide market data w.r.t new projects, competitor prices, policies, systems.
Responsible to develop & manage the network of architects, engineers, consultants etc.
Closely coordinate with Specification team.
Resolving queries of institutional customers, customer complaints (product related) & apprising state head /technical team ensuring prompt resolution with stipulated TAT.
Closely coordinate with Logistics team, C&F ensuring timely delivery of materials.

•Market Intelligence

Proactively collect market information, competitor pricing, market trends, perception about our brand & its reach etc and apprising it to state head.
Responsible to keep track of all tenders on float in the assigned area & coordinate with the state head IS, technical services for strategic support wherever required.
Provides inputs, leads about new dealer dominated market with to Trade team.