Assistant Manager
EXL · Maharashtra
Strong understanding of Terms of Business Agreements (TOBA). ·
Knowledge of broker onboarding, management, and renewal processes. ·
Manage end-to-end broker onboarding and setup activities. ·
Support Delegated Authority business, including Cover holders, Binders, and Binding Authorities ·
Assist with Cover holder and Broker Management processes, annual reviews, and monitoring activities.
Knowledge of Cover holders, Binders, and Binding Authorities. ·
Experience with compliance reviews, due diligence, and regulatory validation activities. ·
-Knowledge of Lloyd's regulatory and governance requirements. ·
- Candidates with exposure to any of the System Knowledge should be given preference- Lloyd’s Atlas, DCOM, DAM, FCA
Understanding of the Bordereaux management & uploading/extracting documents from client systems, interpret necessary information for completing assigned tasks
Contact relevant parties to obtain missing information (as necessary)
Responsible to handle high volume of transactions and identify scenarios demanding escalation to supervisor to avoid any escalations/complaints
Experience in MI and Reporting
Floor support to new hires and mentoring them wrt query handling
Working with QA team on escalations
Strong understanding of Terms of Business Agreements (TOBA) Support Delegated Authority business, including Cover holders, Binders, and Binding Authorities Understanding of the Bordereaux management & uploading/extracting documents from client systems, interpret necessary information for completing assigned tasks